Adam Keating
Madison,Wisconsin
Summary
- Dedicated, results-oriented professional with exceptional sales and customer service experience. Natural leader with strong interpersonal communication skills, and a proven success in meeting and exceeding client needs. Ability to effectively organize and prioritize multiple tasks at once. Enthusiastic and committed to collaboration and team-building. Key skills include:
- Perceptive, conscientious and focused with a creative visual eye for detail
- Impeccable organization skills
- Able to systematize and create order and structure in any environment, resulting in efficiencies and process improvements
- Highly adaptive and versatile with strong listening skills and demonstrated ability to quickly pivot to address client needs
- Personable, polished and accomplished in gaining customer trust and providing speedy follow-up
- Sales management and supervisory experience in busy retail environment
- Proven ability to effectively promote and sell new products
- Capable of working independently, while maintaining a high degree of confidentiality, diplomacy, and integrity
Overview
2025
2025
years of professional experience
Work History
Supervisor
DSW Shoe Warehouse
Middleton, WI
05.2023 - Current
- Supervise/manage staff
- Accounting daily sales/payroll adjustments
- Biweekly shipment intake\distribution
- Customer service in store\online
- Open\close store regularly
Deputy Assistant Manager and Supervisor
SOCIETY OF ST. VINCENT DE PAUL - DIG & SAVE
Madison
01.2020 - 05.2023
- Accountable for total store operations, including opening and closing procedures
- Responsible for balancing register tills
- Manage inventory, run sales reports, and track sales analysis charts
- Lead intake and management of trailers and deliveries at main distribution site, including pull and restock and forklift operation
- Liaise with Park Street community outreach programs, including management of in-store voucher process for underprivileged, low-income people or people displaced by tragedy.
Lead Server & Bartender
VIN SANTO
Middleton
01.2006 - 01.2020
Sales Associate
CENTURY HOUSE LEATHER GALLERY
Middleton
01.2003 - 01.2009
- Partnered with the company's owner to create a dynamic environment that fostered a measured increase in both employee and customer satisfaction
- Key responsibilities included greeting and acknowledging every customer, maintaining product knowledge of Scandinavian furniture, phone support and customer service.
Sales Associate
WORKBENCH FURNITURE
Madison
01.2001 - 01.2003
- Prepared customized in-home plans and written proposals for individual clients
- Oversaw inventory and new hire training.
Supervisor
DSW Shoe Warehouse
Middleton Wi
Skills
- Perceptive
- Conscientious
- Focused
- Creative visual eye for detail
- Impeccable organization skills
- Able to systematize
- Create order and structure
- Resulting in efficiencies and process improvements
- Highly adaptive
- Versatile
- Strong listening skills
- Demonstrated ability to quickly pivot to address client needs
- Personable
- Polished
- Accomplished in gaining customer trust
- Providing speedy follow-up
- Sales management
- Supervisory experience
- Busy retail environment
- Proven ability to effectively promote and sell new products
- Capable of working independently
- Maintaining a high degree of confidentiality
- Diplomacy
- Integrity
Licensesawards
- Century House Leather Gallery "Most Ekornes Seats Sold By Salesperson" Award, 2006
- IBA Cosmetology License - Madison, WI, 1987
Timeline
Supervisor
DSW Shoe Warehouse
05.2023 - Current
Deputy Assistant Manager and Supervisor
SOCIETY OF ST. VINCENT DE PAUL - DIG & SAVE
01.2020 - 05.2023
Lead Server & Bartender
VIN SANTO
01.2006 - 01.2020
Sales Associate
CENTURY HOUSE LEATHER GALLERY
01.2003 - 01.2009
Sales Associate
WORKBENCH FURNITURE
01.2001 - 01.2003
Supervisor
DSW Shoe Warehouse