Adam Khan
Student
Dearborn
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Supervisor
G2
08.2024 - 01.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Passenger Service Agent
Prospect
03.2021 - 05.2023
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Tagged baggage and routed to appropriate location for loading and screening.
- Provided exceptional customer service, addressing passenger concerns promptly and professionally.
- Resolved passenger issues with empathetic communication and effective problem-solving techniques.
Education
Associate of Applied Science - Medical
Henry Ford College
Dearborn, MI 05.2001 -
Skills
Decision-making
Customer service
Staff discipline
Goal oriented
Attention to detail
Timeline
Supervisor
G2
08.2024 - 01.2025
Passenger Service Agent
Prospect
03.2021 - 05.2023
Associate of Applied Science - Medical
Henry Ford College
05.2001 -