Adam Knott
Lake Arthur,LA
Summary
Proven leader and strategic innovator at Diamond B Compressor & Hydraulics, adept in operations management and team leadership. Spearheaded market expansion and enhanced efficiency, significantly contributing to company growth. Excelled in administrative management and technical troubleshooting, ensuring high customer retention and revenue generation.
Overview
21
21
years of professional experience
Work History
Business Partner/ Lead Service Technician/
Diamond B Compressor & Hydraulics
06.2015 - Current
- Returned to work for the company as business partner. Continued all duties as in previous years with additional management roles
- Served as an onsite representative for customers managing and working with outside contractors, OEM representatives and customer engineering personnel
- Played a crucial role in company growth by identifying new market opportunities.
- Assisted in managing, scheduling, and working alongside 12 other technicians in both the marine and industrial industries.
Technical Representative
Schottel Propulsion
03.2013 - 05.2015
- Worked as dispatch technical representative conducting troubleshooting, repair, overhaul and service work on z-drive propulsion units, pump jets and tunnel thrusters.
- Collaborated with cross-functional teams to develop innovative solutions for customer problems.
- Identified opportunities for process improvement within the technical support team, implementing changes that led to increased efficiency.
- Resolved complex technical issues for clients, resulting in increased product reliability.
Marine Service Technician
Diamond B Compressor
06.2003 - 03.2013
- Completed diagnosis and repairs of mechanical systems aboard offshore towing vessels, ships and barges including / Main engines, propulsion systems and reduction gears, steering, hydraulic systems and hydraulic rams, deck winches and deck gear, air compressors, pumps and valves, fire fighting systems, towing and wire guide systems, power generation systems,
- Delegated duties and scheduled staff of 3 technicians including myself to complete equipment repairs.
- Maintained all service records and reports for customers
- Completed billing and invoicing to provide to customers
Education
High School Diploma -
Avoyelles High School
Moreauville, LA05.2002
Skills
- Administrative Management
- Operations Management
- Strategic Planning
- Organizational Development
- Recruitment and hiring
- Team Leadership
- Decision-Making
- Revenue Generation
- Customer Retention
- Records Organization and Management
- Capital Spending
Timeline
Business Partner/ Lead Service Technician/
Diamond B Compressor & Hydraulics
06.2015 - Current
Technical Representative
Schottel Propulsion
03.2013 - 05.2015
Marine Service Technician
Diamond B Compressor
06.2003 - 03.2013
High School Diploma -
Avoyelles High School