Adam Lajeunesse
Willoughby,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills. Solution based and customer focused, providing suitable products and guiding customers through full sales cycles. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service. Experienced sales executive through building relationships, to acheive high customer satisfaction, maximizing sales opportunities and bottom line profitability
Overview
9
9
years of professional experience
Work History
Loan Officer
Mutual Of Omaha Mortgage
05.2021 - 04.2024
- Developed strong relationships with customers through high levels of customer service. Cold calling 150-250 borrowers a day.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Oversaw loan process start to finish to ensure closing times of 20-25 days
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Junior Banker of the Year 2022
Management Trainee/Assistant Branch Manager
Enterprise Rent-A-Car
02.2019 - 05.2021
- Implement four core tenets of company: Customer Service, Employee Development, Days earned growth, Revenue/cost control
- Fleet Management and maintenance
- Increased fleet size and IPC by booking deals and maxing out insurance rates Sales/marketing: sales/marketing: visited new potential accounts to increase fleet size and revenue
- Trained and developed new team members in alignment with branch service standards and objectives.
Solutions Specialist
Verizon
08.2015 - 10.2018
- Business Development- Responsible for identifying prospects, cultivating relationships and capitalizing on sales referrals
- Sales and highly skilled customer service conveying new technology to client base
- Consistently ranked in top 35% of district in sales
- Consistently surpassed sales quotas, accessory revenue dollars and total mobile protection
Skills
- Retail Mortgages
- Business Development
- Sales Expertise
- MS Office Expertise
- Time Management
- Encompass (Mortgage Software)
- Salesforce
- Botsplash
- Creative Solutions
Travel, swimming, yoga, kayaking, weight lifting, gaming, sports
Outgoing and extroverted individual
Additional Information
August 2015
Bachelor of Business Administration
The University of Akron
Timeline
Loan Officer
Mutual Of Omaha Mortgage
05.2021 - 04.2024
Management Trainee/Assistant Branch Manager
Enterprise Rent-A-Car
02.2019 - 05.2021
Solutions Specialist
Verizon
08.2015 - 10.2018