Adam Langford
Madison,TN
Summary
Talented Insurance Sales Agent with in-depth policy and regulations knowledge. Experienced in providing tailored solutions to clients. Outgoing individual with great task prioritization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Insurance Sales Professional
Globe Life Family Heritage
01.2024 - Current
- Generated over $50,000 in premium in under 4 months
- Hit multiple incentive goals consistently
- Increased client base by proactively reaching out to potential customers and building strong relationships.
- Exceeded sales targets through effective presentation of insurance products tailored to individual needs.
- Streamlined the claims process for clients, ensuring timely settlements and enhanced customer satisfaction.
- Expanded market presence by attending industry events and networking with potential clients.
- Conducted thorough research on competitors'' offerings, enabling more competitive pricing strategies and product differentiation.
- Maintained detailed records of client interactions using CRM systems, facilitating efficient follow-ups and targeted communication efforts.
Lead Bartender
Hutton Hotel
08.2023 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bar Manager/Bartender
Liberty Common
12.2018 - 08.2023
- Streamlined the bartending and barista process to increase efficiency.
- Created unique cocktail recipe for Liberty Common's main menu
- Upsold high-profit items such as top shelf items and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers and bar representatives.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Coordinated positions for bartenders every shift.
Assistant Manager/Barista
MadTown Coffee
01.2022 - 11.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped curate seasonal promotions and items to increase revinew
Table Games Dealer
Firekeepers Casino
02.2014 - 11.2017
- Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
- Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Managed and organized chip trays of over $50,000
Education
Associate of Science - Recording Engineering
Washtenaw Community College
Ann Arbor, MI03.2017
High School Diploma -
Marshall High School
Marshall, MI03.2011
Skills
- Client Relationship Building
- New Business Development
- Customer Retention
- Product Knowledge
- CRM Tracking
- Rapport Building
- Cold-calling
- Customer Service and Rapport
Certification
- Life and Health Insurance License
- Certified Sales Training
Timeline
Insurance Sales Professional
Globe Life Family Heritage
01.2024 - Current
Lead Bartender
Hutton Hotel
08.2023 - 01.2024
Assistant Manager/Barista
MadTown Coffee
01.2022 - 11.2022
Bar Manager/Bartender
Liberty Common
12.2018 - 08.2023
Table Games Dealer
Firekeepers Casino
02.2014 - 11.2017
Associate of Science - Recording Engineering
Washtenaw Community College
High School Diploma -
Marshall High School