Adam Lauda
Sarasota
Summary
Detail-oriented commercial pilot with experience in aviation customer service, and flight operations coordination. Known for strong aeronautical decision-making, situational awareness, and clear communication in dynamic environments. Committed to safe, efficient flight operations, while supporting operational excellence, and delivering a high standard of professionalism.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Sheltair Aviation
Sarasota
11.2025 - Current
- Assisted customers with inquiries regarding aviation services and facilities.
- Managed customer bookings and reservations for various flight services.
- Coordinated with team members to ensure efficient service delivery.
Bartender
Lakewood Ranch Golf and Country Club
Sarasota
09.2023 - 11.2025
- Skilled in providing friendly, attentive, and professional service.
- Skilled in crafting diverse cocktails and beverages, demonstrating expertise in drink recipes, presentation, and pairing.
- Experienced in processing transactions, managing tabs, and using Point-of-Sale (POS) systems accurately and efficiently.
Strength and Conditioning Intern
University of Idaho Athletics
Moscow
08.2022 - 05.2023
- Full-Time Internship.
- Assisted in coaching D1 team and individual training sessions.
- Supervised and instructed athletic movements across diverse sports disciplines.
- Learned and applied new training techniques and coaching strategies.
Education
Airplane Single Engine Commercial Pilot -
Pilot Training
Sarasota, FL09-2025
Bachelor of Science - Exercise, Sport, And Health Science
University of Idaho
Moscow, Idaho, ID05-2023
Skills
- Aeronautical Decision Making
- Aviation customer service
- Crew resource management
- Flight operations coordination
- Equipment maintenance
- Team collaboration
- Problem resolution
- Adaptability and flexibility
Timeline
Customer Service Representative
Sheltair Aviation
11.2025 - Current
Bartender
Lakewood Ranch Golf and Country Club
09.2023 - 11.2025
Strength and Conditioning Intern
University of Idaho Athletics
08.2022 - 05.2023
Airplane Single Engine Commercial Pilot -
Pilot Training
Bachelor of Science - Exercise, Sport, And Health Science
University of Idaho