Adam Lee
Middletown,OH
Summary
Dynamic Shift Leader with a proven track record at Pilot Flying J Travel Center, excelling in team leadership and cash handling. Recognized for fostering a positive work environment and enhancing customer service. Skilled in problem-solving and multitasking, ensuring operational efficiency and profitability while training new employees and maintaining safety standards.
Overview
5
5
years of professional experience
Work History
Shift Leader
Pilot Flying J Travel Center
09.2021 - 09.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
Cashier
Exxon Mobile
08.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Warren High
Vincent, OH06.1998
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Flexible schedule
- Customer service management
- Assigning work
- Inventory counts
- Sales and upselling
- Shift checklists
- Multitasking
- Organizational skills
Timeline
Shift Leader
Pilot Flying J Travel Center
09.2021 - 09.2025
Cashier
Exxon Mobile
08.2020 - 08.2021
High School Diploma -
Warren High
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