Adam Lewis
Norman,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively as part of a team and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Guest Service Trainer
Target
Norman, OK
05.2023 - Current
- Directed a team of guest service advocates to ensure that all guests received assistance in a timely manner while ensuring that company safety and delivery goals were met.
- Oversaw implementation of new department methods and assisted in adequate retraining for all team members involved.
- Greeted and assisted customers with questions regarding products and services.
- Prepared and delivered drive-up orders to guests in a polite and friendly manner.
Room Attendant (Seasonal)
Xanterra Travel Collection
Yellowstone National Park, WY
05.2021 - 08.2021
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Replenished amenities in guest rooms such as soap, shampoo, towels, and coffee.
- Provided guests with information about local points of interest and services within the park.
Server
Red Lobster
Mesa, AZ
01.2021 - 08.2021
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Assisted in training new servers and hosts.
- Maintained knowledge of current menu items, ingredients and preparation methods.
Crew Member
Chipotle
Mesa, AZ
01.2021 - 08.2021
- Was responsible for the preparation of online to-go and delivery orders.
- Provided excellent customer service to maintain a positive atmosphere for customers and delivery drivers.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash cans.
Education
Bachelor of Science - Nursing
University of Oklahoma
Norman, OK05-2026
Skills
- Teamwork
- Customer Service
- Deescalation skills
- Communication skills
Affiliations
- Bee Club (University of Oklahoma)
Accomplishments
- Honor Roll (University of Oklahoma Fall 2023)
Timeline
Guest Service Trainer
Target
05.2023 - Current
Room Attendant (Seasonal)
Xanterra Travel Collection
05.2021 - 08.2021
Server
Red Lobster
01.2021 - 08.2021
Crew Member
Chipotle
01.2021 - 08.2021
Bachelor of Science - Nursing
University of Oklahoma