Adam Lewis
Olathe,Kansas
Summary
Knowledgeable Installer with field experience focused on complete customer satisfaction. Offering confident mechanical and technical skills with excellent eye for detail. Well versed in diagnosing and resolving issues.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Installer/Client Service Specialist
DT Design Solutions
11.2022 - 08.2024
- Assisted with the installation of custom cabinetry and various space-saving/home organization solutions.
- Bid job estimates and scheduled install dates
- Helped with the purchase and transport of building materials
- Fostered client relationships with a collaborative and creative approach to go above and beyond in meeting the customer's needs
CDL Class A Driver
Insulite Glass
05.2017 - 10.2022
- Verified truck inventory loads against purchase order tickets prior to departure.
- Assisted with unloading glass products at customer locations/job sites by hand or utilizing forklifts, scissor lifts, boom lifts, and cherry pickers
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Communicated with customers and other office personnel to handle two-way updates and adjust daily schedules.
Customer Service Representative/CDL Truck Driver
Shred-it
01.2012 - 05.2017
- Managed inventory of customer document receptacles and serviced/replaced customer consoles as needed
- Collected, secured, then destroyed confidential material from customer accounts
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Delivered additional Shred-it document receptacles to customer locations as scheduled and requested.
Education
BBA - Ecommerce
University of Kansas
High School Diploma -
Olathe North High School
Skills
- Mechanical aptitude
- Electrical experience
- Comfort with heights
- Physical strength and stamina
- Clear and thorough communication skills
- Ability to adapt and adjust to new challenges while not being afraid to think outside the box
Certification
Project Management Institute
Project Management Professional (PMP) Certification
Timeline
Installer/Client Service Specialist
DT Design Solutions
11.2022 - 08.2024
CDL Class A Driver
Insulite Glass
05.2017 - 10.2022
Customer Service Representative/CDL Truck Driver
Shred-it
01.2012 - 05.2017
High School Diploma -
Olathe North High School
BBA - Ecommerce
University of Kansas
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