Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Financial Aid Advisor
Bryant Stratton
04.2021 - Current
Provided financial aid counseling to enrolled and prospective students.
Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
Counseled students and parents about financial aid options and program details.
Communicated with prospective students to illustrate available financial aid opportunities.
Night Manager
On The Roxx
10.2015 - 09.2020
Trained and mentored new and existing staff to achieve best practices.
Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit to bank.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Customer Service Representative
Wegmans
10.2010 - 09.2019
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.