Adam Lurie
Summary
To expand current managerial knowledge in order to achieve a better understanding of developing and owning a successful business. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Technician
Miracle Method Surface Refinishing
2023.02 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Maintained quality assurance and customer satisfaction objectives.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
Prep Cook
Lowdown Brewery + Kitchen
2020.09 - 2023.10
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
Technical Consultant
TalentReef
2019.09 - 2020.09
- Duties include configuring and writing APIs and PDEs for payroll/financial software i.e
- Oracle, ADP, Paylocity
- All PDE's are custom attributed
- All API's were written using javascript.
- Facilitated knowledge transfer among team members by leading training sessions on new tools, techniques, or industry best practices relevant to the role of Technical Consultant.
- Enhanced system performance by identifying and resolving technical issues through troubleshooting and root cause analysis.
- Installed system updates to address vulnerabilities and reduce security issues.
- Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
Graphic Designer/ Web Developer
TalentReef
2019.01 - 2019.09
- Primary duties include website architecture including but not limited to creation of marketing materials for corporate campaigns, website responsiveness, writing and implementing API's, creating Snap chat codes, knowledge of Adobe Photoshop, Adobe Illustrator, Adobe Indesign
- Ability to use HTML, CSS, Javascript and jquery.
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Completed final touches for projects such as images sizes and font selection.
- Met with customers to present mockups and collect information for adjustments.
Customer Service Representative
TalentReef
2018.01 - 2019.01
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Kitchen Manager-Lead Line
Lowdown Brewery + Kitchen
2017.02 - 2018.01
- Primary duties include training new hires, food prep, food invoicing and inventory, cooking food, knife and sauté skills
- All food is made from scratch
- Secondary Duties include sanitation and maintaining a clean work environment
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Sous Chef- Kitchen Manager
Sun Deli and Liquor
2014.05 - 2017.01
- Primary duties include money handling, counting and maintaining a balanced drawer, training new hires, food ordering and invoicing, food prep, cooking food, knife skills, TIPS certified
- All food was made from scratch including vegan cheese and pepperoni
- Secondary duties include sanitation and dishwashing.
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Acted as head chef when required to maintain continuity of service and quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
Cashier- Line Cook- Dishwasher
Panera Bread
2013.09 - 2014.02
- Primary duties include money handling, counting, and maintaining a cash drawer, customer relations, food prep, cooking food, knife skills, and dishwashing
Waiter- Host- Busser
Yuki Sushi and Robata
2012.05 - 2013.08
- Primary Duties include order accuracy, customer relations, money handling, and maintaining a cash drawer.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Education
Bachelor of Science - Marketing and Ethnic Studies
University of Colorado
Boulder, Colorado01.2016
Rock Canyon High School
Highlands Ranch, Colorado01.2011
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Maintenance and repairs
- Mechanical Knowledge
- Heavy Lifting
- OSHA Compliance
References
- Arthur Kitching, (720)255-5720, Previous Executive Chef at LowDown Brewery + Kitchen
- Paula Passalacqua, (586)405-8985, Previous manager at TalentReef
- Patrick Heles, 1(317)439-3269, Previous Sous Chef at LowDown Brewery + Kitchen
- Morgan Catherwood, (720)413-5910, Previous owner of Sun Deli, Longest Term Employer
- David Rowe, (303)544-1800, Manager at Panera Bread
Timeline
Technician
Miracle Method Surface Refinishing
2023.02 - Current
Prep Cook
Lowdown Brewery + Kitchen
2020.09 - 2023.10
Technical Consultant
TalentReef
2019.09 - 2020.09
Graphic Designer/ Web Developer
TalentReef
2019.01 - 2019.09
Customer Service Representative
TalentReef
2018.01 - 2019.01
Kitchen Manager-Lead Line
Lowdown Brewery + Kitchen
2017.02 - 2018.01
Sous Chef- Kitchen Manager
Sun Deli and Liquor
2014.05 - 2017.01
Cashier- Line Cook- Dishwasher
Panera Bread
2013.09 - 2014.02
Waiter- Host- Busser
Yuki Sushi and Robata
2012.05 - 2013.08
Bachelor of Science - Marketing and Ethnic Studies
University of Colorado
Rock Canyon High School
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