Adam Mackey
North Augusta,SC
Summary
Detail-oriented Sign and Lighting Technician with proven history of testing, refurbishing, and installing equipment.
I've led teams to exceed project goals, enhancing customer satisfaction, and operational efficiency. Frequently commended for completing work orders to specified requirements and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
8
8
years of professional experience
Work History
Service Technician
YESCO Signs And Lighting
07.2022 - 09.2024
- Installed electrical conduit and wiring for power, controls and lighting.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Led Junior technicians in proper installation and service protocols.
- Created custom signs for customers with quality builds and provided careful installation.
- Diagnosed problems, repaired issues, and restored signs to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
Electrical Apprentice
Wasatch Electric
06.2020 - 06.2022
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
Framing Carpenter
KRS Construction
08.2019 - 05.2020
- Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
- Installed frames and secured to walls and support structures.
- Used nail guns, saws and grinders safely and without incident.
- Cut and joined wood, using precise measurements and proper techniques to create frames of different sizes
- Cut, measured and shaped wood after inspecting blueprints, build areas and work orders.
- Created custom frames to meet needs of individual customers.
Lead Solar Panel Installer
Sunrun
12.2018 - 08.2019
- Lead and directed solar install team In panel installations.
- Installed systems consistently surpassing code and safety standards.
- Inventoried supplies and materials for installations and repairs, documented changes and requested new inventory to meet expected demand.
- Examined blueprints, technical documentation and customer facilities to determine appropriate locations for installations.
- Met and exceeded customer preferences with high-quality solar photovoltaic installations matching designs parameters.
- Prepared plans and drawings for installation of solar photovoltaic systems.
- Established strong relationships with property owners to boost referrals and customer satisfaction.
Solar Panel Installer
Sunrun
11.2016 - 11.2018
- Assembled, wired and connected solar panels to existing components and systems.
- Installed solar panels on multiple residential and commercial properties to meet customer requirements.
- Checked electrical installation for proper wiring, polarity, grounding, and integrity of terminations.
- Troubleshot electrical issues related to solar panel installation and implemented swift resolutions.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Applied weather sealing to array, building or support mechanisms.
Education
EMT Certificate - Emergency Medical Technology
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ06.2011
High School Diploma -
Boulder Creek High School
Anthem, AZ05.2010
Skills
- Preventive Maintenance
- Project Oversight
- Customer Service
- Equipment Troubleshooting
- Quality Assurance
- Regulatory Compliance
- Mechanical Aptitude
- OSHA Requirements
- Punctual and Reliable
- Time Tracking
- Documentation and Reporting
Languages
Spanish
Professional Working
Timeline
Service Technician
YESCO Signs And Lighting
07.2022 - 09.2024
Electrical Apprentice
Wasatch Electric
06.2020 - 06.2022
Framing Carpenter
KRS Construction
08.2019 - 05.2020
Lead Solar Panel Installer
Sunrun
12.2018 - 08.2019
Solar Panel Installer
Sunrun
11.2016 - 11.2018
EMT Certificate - Emergency Medical Technology
Maricopa Community Colleges - Scottsdale Community College
High School Diploma -
Boulder Creek High School
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