Adam McKaig
RL Spencer
Bouckville,NY
14
years of professional experience
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Work History
Assistant Superintendent
4 Months- Maintained safety onsite and upheld all OSHA regulations.
- Assisted in coordinating daily construction activities and schedules.
- Collaborated with subcontractors to ensure compliance with safety regulations and quality standards.
- Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
- Communicated and documented expectations to subcontractors during weekly meetings.
- Coordinated site clean-up and container removals with Waste Management.
- Supported project management by tracking progress and reporting updates to senior staff.
- Coordinated daily reports and updates with Walmart management.
- Utilized Teams app, Wrike, Excel, and Forma.
DoorDash Delivery Driver
6 Months- Delivered food orders promptly, ensuring customer satisfaction and adherence to company standards.
- Managed multiple deliveries simultaneously while adhering to time constraints and maintaining accuracy.
- Navigated efficiently using GPS systems to optimize delivery routes and reduce wait times.
- Maintained communication with customers regarding order status, enhancing overall service experience.
Independent Contractor
7 Months- Operated hand tools and machinery to complete construction tasks on schedule.
- Cleared debris to prepare site for safe and efficient work.
- Contributed to interior remodeling and outdoor deck building projects.
- Experience with interior remodeling includes drywalling, flooring, and painting.
Assistant Manager
13 Years- Supervised daily operations to ensure optimal service quality and guest satisfaction.
- Trained and mentored staff on operational procedures and customer service standards.
- Implemented inventory management processes to reduce waste and improve cost efficiency.
- Monitored compliance with health regulations, maintaining a safe and clean environment.
- Resolved customer complaints promptly, fostering positive dining experiences and loyalty.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Worked varying hours that spanned between the hours of 9AM-3AM.
Education
High School Diploma
Skills
Policy implementation
Safety oversight
Dispute resolution
Field coordination
Quality assurance
Schedule management
Customer service
Money handling
Team leadership
Decision-making
Customer relations
Team motivation
Timeline
Assistant Superintendent
RL Spencer
04.2026 - CurrentRead More
DoorDash Delivery Driver
DoorDash
10.2025 - 04.2026Read More
Independent Contractor
Next Phase Properties
03.2025 - 10.2025Read More
Assistant Manager
Skippers Pub
03.2012 - 03.2025Read More
Talawanda High School
High School Diploma
Read More