Adam McNicholas
Crestview,FL
Summary
Committed insurance professional bringing extensive knowledge in evaluating underwriting risks and delivering policy solutions. Known for effective collaboration and results-oriented mindset with reputation for reliability and adaptability. Proficient in risk assessment policy analysis and maintaining strong client relationships.
General Manager with 10+ years of experience in team building, management, and sales oversight. Proven track record of driving revenue growth and improving customer satisfaction by fostering a cohesive and dynamic work environment. Expert in performance evaluations, inventory control, and engineering, consistently exceeding goals and enhancing service quality.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Licensed Field Underwriter
Globe Life Liberty National
Milton, FL
11.2025 - Current
- Evaluated client needs to provide tailored insurance solutions
- Conducted comprehensive risk assessments to determine coverage requirements
- Developed and maintained strong relationships with clients for retention and satisfaction
- Streamlined underwriting processes to enhance efficiency and accuracy
- Mentored junior underwriters on best practices and industry standards
- AVG AP a month $7250.00 average 50+ Apps a month
Agency Development Manager
Unitrust Financial Group
Crestview, Florida
01.2025 - Current
- Developed training programs for new agents to enhance productivity.
- Managed agent performance evaluations to improve engagement and retention strategies.
- Coordinated marketing initiatives to promote agency offerings and increase visibility.
- Analyzed financial data to make informed decisions about future investments.
General Manager
RNR Tire Express
Myrtle Beach, SC
01.2021 - 12.2023
- Over saw the Myrtle beach location, managing three departments: shop, collections, and sales.
- Grew teams from scratch in a fun and professional atmosphere to create dream teams.
- Drove revenue growth and customer base expansion across multiple locations, consistently exceeding goals and fostering a strong community impact.
Manager
Mavis Discount Tire
Waxhaw, NC
02.2016 - 06.2020
- Managed the performance of team members, conducted performance appraisals, and managed promotion recommendations.
- Led cross-functional projects and identified and solved complex/ambiguous problems in all areas of the business.
- Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies.
- Reversed a poor performing store by revising systems, processes, training programs, and personnel.
- Improved customer satisfaction and loyalty by building an atmosphere focused on positive, memorable experiences.
- Grew a successful shop, increasing business by 37% within two years.
Manager
Tire Engineers Inc
Indian Trail, NC
12.2013 - 03.2015
- Managed all associates by completing performance reviews and submitting promotional suggestions to upper-level management.
- Recommended and implemented procedural changes to enhance services rendered to customers.
- Oversaw daily operations with a practiced eye, focusing on efficiency, team collaboration and process improvements.
- Primary responsibilities included team management, inventory, mechanical and vehicle repair when required.
- Streamlined operational processes, enhancing team efficiency and customer service quality while maintaining strict adherence to industry standards.
- Cultivated a cohesive team environment, uniting three departments to effectively meet revenue targets and enhance client service quality.
- Spearheaded the development of high-performing teams from the ground up, creating a dynamic work culture that balanced professionalism with enjoyment.
- Unified three departments to create a cohesive team environment, effectively meeting revenue goals and improving client service quality.
Skills
Insurance underwriting
Policy analysis
Negotiation
Claims management
Client relationship building
Policy renewal
Documentation review
Application review
Certification
- TIA Instructor
- TIA certified
Timeline
Licensed Field Underwriter
Globe Life Liberty National
11.2025 - Current
Agency Development Manager
Unitrust Financial Group
01.2025 - Current
General Manager
RNR Tire Express
01.2021 - 12.2023
Manager
Mavis Discount Tire
02.2016 - 06.2020
Manager
Tire Engineers Inc
12.2013 - 03.2015