Adam Mendez
Inver Grove Heights
Summary
Experienced office Administrator for Avison Young (Unisys Corporation) with 40+ years of productivity prioritizing multiple tasks that require prompt solutions. Compassionate, energetic, and work well with team members to achieve client goal outcomes. Skilled in coordinating office support functions across organizations of a Global Technology Enterprise Company. Ability to handle multiple projects, that include digital printing, bindery, and media image duplication in the reprographics field. Works effectively with cross-functional teams in ensuring operational and service excellence for international and domestic shipping.
Overview
43
43
years of professional experience
Work History
office services administrator
Avison young (unisys)
03.2016 - Current
- Support Unisys clients internal/external with high quality output in the facilities management services
- Job functions include: Provide high-level printing for proposal marketing documents, technical documentation and large format prints utilizing various network printers
- Senior Bindery Lead utilizing various equipment such as collators, folders, Polar programmable cutters, punchers, laminators, binding machines
- Maintained and serviced all bindery equipment
- Support and maintain network printers for client in the U.S
- With remote access for monitoring, maintenance reports, and ordering of printer supplies
- Manage and provide technical support for IP network Polycom real presence video conference and phone systems
- Conference room support: Provide technical support for equipment such as Crestron touch panel system and conference room projectors
- Provide level support for laptop and desktop utilizing LAN or wireless access
- Setup of network printers and applications
- USPS Mail Distribution and utilization of Pitney Bowes system for postage for outgoing mail
- Support and interface with marketing clients with new business meetings
- Provide services to all client requests by utilizing SharePoint web site and various internal web URL Links
- Deliver high quality customer service to clients and team members to meet cost effective deadlines
- Export Compliance Administrator: Manage and ship products by using cost effective methods for international and domestic shipments by utilizing various carriers FedEx, DHL, Conway, Quicksilver and internal transportation.
Office Services Administrator (Office Manager)
Jones Lang LaSalle (Unisys)
03.2008 - 02.2016
- Support Unisys clients Internal/External with high quality output in the facilities management services
- Job functions include: Provided high-level printing for proposal marketing documents, technical documentation and large format prints utilizing various network print machines
- Video Conferencing Coordinator: provide technical support for Polycom Real Presence video conference systems group 500, 700, and Microsoft Lync Smart Room system
- Managed $250,000 of hardware for client, including storage accurate inventory control and shipping to client locations
- Managed the mailroom, monitor supplies and updated firmware for Pitney Bowes DM400
- Support and interface with Unisys marketing clients with the support of conference room equipment for new business initiatives
- Delivered high quality customer service to client and team members to meet cost effective deadlines
- Provided technical support for equipment such as Crestron touch panels and processors system
- Export Compliance Administrator: Manage and ship products by using cost effective methods for international and domestic shipments by utilizing various carriers FedEx, DHL, Conway, Quicksilver and internal transportation
- Supported and maintained all Ricoh printers for client in the U.S
- With remote access for monitoring, maintenance reports, service request and supplies
- Produced high-level media (DVD/CD) utilizing network duplicating system (Rimage 3400N Professional system with Everest 400 color printer) for server installations, firmware upgrades, client releases and end user support for Windows images.
Account Associate/ Production Coordinator
Xerox Corporation (Unisys)
11.2006 - 03.2008
- Coordinate printing projects for Unisys customers for two locations in Eagan and Roseville
- Supported and setup video conference meeting utilizing the Tandberg 8000 video system
- Maintained and setup audio and visual equipment and maintained equipment
- Managed and shipped products by using cost effective methods for domestic and international shipments by utilizing FedEx Conway, Quicksilver and internal transportation
- Produced high-level media (DVD/CD) utilizing network duplicating system Rimage 3400N Professional system with Everest 400 color printer for server installations, firmware upgrades, client releases and end user support for Windows images.
Senior Reprographics Bindery/Media Specialist
Unisys Corporation
03.1981 - 10.2006
- Worked as a senior lead in the bindery-finishing department and ran various equipment: collators, folders, Polar programmable cutters, punchers, laminators, binding machines
- Maintained and serviced all bindery equipment
- Video Conference Coordinator: Setup and maintain Tandberg 8000 video equipment for site conferences
- Operated various Xerox copy machines with fiery desktop application software
- Worked with team members to meet and exceed customer service requests.
Education
Henry Sibley High School
Fall 2008 PC Hardware and Software (A+) -
Inver Hills Community College
Fall 2016 Educational Planning -
Inver Hills Community College
Spring 2017 Windows OS Fundamentals -
Inver Hills Community College
Fall 2017 Configuring Windows Clients -
Inver Hills Community College
Fall 2019 Computer Security Awareness -
Inver Hills Community College
Skills
- Excellent written and oral communication skills
- Effective organizational, time management and interpersonal skills
- Ability to work independently with minimal supervision
- Strong customer service and problem-solving skills
- Equipment justification skills
- Ability to meet deadlines while paying close attention to details
- Experience in dealing with a wide variety of internal and external customers
- Work effectively with team members
- Facilities Management
- Office Management
- Scheduling and Planning
- Document Management
Hobbies and Interests
- Family Time
- Exercising
- Softball
- Hockey
- Travel
Timeline
office services administrator
Avison young (unisys)
03.2016 - Current
Office Services Administrator (Office Manager)
Jones Lang LaSalle (Unisys)
03.2008 - 02.2016
Account Associate/ Production Coordinator
Xerox Corporation (Unisys)
11.2006 - 03.2008
Senior Reprographics Bindery/Media Specialist
Unisys Corporation
03.1981 - 10.2006
Henry Sibley High School
Fall 2008 PC Hardware and Software (A+) -
Inver Hills Community College
Fall 2016 Educational Planning -
Inver Hills Community College
Spring 2017 Windows OS Fundamentals -
Inver Hills Community College
Fall 2017 Configuring Windows Clients -
Inver Hills Community College
Fall 2019 Computer Security Awareness -
Inver Hills Community College
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