Adam Mohamed
Redmond,WA
Summary
Hardworking sales associate committed to driving high sales in both slow and busy shifts—organized, patient, individual, and polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members, and supervisors. Having experience with maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
5
5
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Redmond, WA
10.2023 - 11.2024
- Monitored surveillance cameras and responded to suspicious activity.
- Investigated all reported incidents of theft or vandalism on premises.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Checked for safety hazards and took corrective action when necessary.
Cashier
The Home Depot Store
Bellevue, WA
11.2021 - 01.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
Buser
Brazilian steakhouse
Bellevue, WA
01.2022 - 06.2022
- Greeted customers and answered questions about menu items.
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained cleanliness of restaurant dining area throughout shift.
- Replenished napkins, condiments, silverware and glassware as needed.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
Front Desk Agent
IPic Theaters
Redmond, WA
03.2020 - 07.2021
- Greeted customers in a professional and friendly manner.
- Assisted with check-in and check-out procedures for guests.
- Processed payments accurately and efficiently.
- Resolved customer complaints promptly and courteously.
- Maintained cleanliness of lobby area at all times.
- Verified accuracy of room rates and other charges during check-in process.
- Ensured that all safety regulations were followed according to company standards.
- Monitored security cameras in lobby area as needed.
Education
High School Diploma -
Redmond High School
Redmond, WA06-2023
Skills
- Surveillance
- Access Control
- Crime Prevention
- Retail loss prevention
- Product Sales
- Problem-solving skills
- Customer Needs Assessment
- Store Opening and Closing
- Sales Training
- Cash Handling
- Self-Checkout Assistance
- Listening Skills
- Customer Service
- Money Handling
Languages
English
Full Professional
Somali
Professional
Timeline
Security Officer
Allied Universal Security Services
10.2023 - 11.2024
Buser
Brazilian steakhouse
01.2022 - 06.2022
Cashier
The Home Depot Store
11.2021 - 01.2023
Front Desk Agent
IPic Theaters
03.2020 - 07.2021
High School Diploma -
Redmond High School