Dynamic truck driver/ dispatcher known for effective communication and advanced problem-solving abilities. Experience in coordinating logistics, streamlining operations, and training new staff to ensure regulatory compliance and enhance service delivery.
Overview
9
9
years of professional experience
Work History
Trucking Dispatcher
Sprague Operating Resources
Washington, PA
03.2021 - Current
Coordinated daily trucking schedules to optimize delivery routes and reduce delays.
Managed communication between drivers and clients to ensure timely updates and service quality.
Utilized dispatch software to monitor vehicle locations and track shipments in real-time.
Resolved logistical issues by assessing problems and implementing effective solutions promptly.
Trained new dispatchers on operational procedures and company policies to ensure compliance.
Oversaw fleet performance metrics, identifying areas for improvement and implementing best practices.
Facilitated cross-departmental collaboration to streamline operations and enhance service delivery.
Improved dispatcher productivity by implementing standardized procedures for handling common scenarios encountered on the job.
Contributed to the development of contingency plans in case of unexpected delays or disruptions affecting deliveries.
Truck Driver
Sprague Operating Resources
Washington, PA
03.2021 - 10.2023
Currently hold CDL class A license, along with X enrorsement
Operated commercial trucks to transport fuel across multiple states efficiently.
Conducted vehicle inspections and maintenance checks to ensure operational safety and compliance with regulations.
Maintained accurate logs of driving hours, delivery schedules, and fuel consumption for regulatory adherence.
Coordinated with dispatch team to optimize delivery routes, enhancing efficiency and reducing wait times.
Driver
Insanas Garage
Washington, PA
07.2017 - 03.2021
Enhanced customer satisfaction through reliable, punctual service during vehicle deliveries.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
Education
High School Diploma -
Trinity High School
Washington, PA
Skills
Strong communication skills
Dispatch software
Continuous learning attitude
Transportation regulations
Effective decision making
Advanced problem solving
Analytical thinking
Conflict resolution
Inventory control management
Record keeping efficiency
Timeline
Trucking Dispatcher
Sprague Operating Resources
03.2021 - Current
Truck Driver
Sprague Operating Resources
03.2021 - 10.2023
Driver
Insanas Garage
07.2017 - 03.2021
High School Diploma -
Trinity High School
Military Experience - United States Marine Corps
Enlisted and served in the Marine Corps from 2011-2013. Relieved from duty for medical discharge.