Summary
Overview
Work History
Education
Skills
References
Timeline
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Adam Navo

Fort Collins,Colorado

Summary

High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Sociable Server offering 5 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.

Overview

5
5
years of professional experience

Work History

Support Staff/ Expo/ Server

Still Whiskey Steaks
Fort Collins, Colorado
07.2023 - 01.2024
  • Support working servers by running their food in a timely manner with all items accounted for
  • Buss tables as needed
  • Imputing correct food order, getting drinks to guests in a timely manner.
  • Set up tables in between patrons to reduce wait times.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Server

P.F. Changs
Loveland, CO
07.2022 - 07.2023
  • Provide Guests with the best experience possible by helping them choose the best dish and beverage to go along
  • Work as a team to make sure everything runs perfectly.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Set up tables in between patrons to reduce wait times.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Presented menus and answered questions regarding items.

Benefits Coordinator

Aflac
Loveland, CO
08.2022 - 11.2022
  • Contact Businesses to provide a benefits package for the employer and employees
  • Schedule meetings with Small Business owners
  • Insure those in need.
  • Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
  • Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
  • Developed relationships with new clients through cold calling and referrals from existing customers.

Server, Host, Togo, Bartender

On the Border
Lone tree & Loveland, Colorado
08.2018 - 07.2022
  • Greet people while they walk in the door with a warm smile
  • Give customers the best possible experience while serving them and making sure their food is right and drinks are filled
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Provided excellent customer service to ensure satisfaction.
  • Set up tables in between patrons to reduce wait times.
  • Accurately recorded orders on cash register and point-of-sale system.

Education

GED -

Front Range Community College
Fort Collins, CO
03.2022

GED -

Community College of Denver
Denver, CO
03.2020

Some College (No Degree) - Communications Minor in Business Administration

Colorado State University
Fort Collins, CO

Skills

  • Table Setting
  • Point of Sale (POS) System Operations
  • Effective Customer Upselling
  • Dining Customer Service
  • Order Accuracy
  • Customer Service
  • Microsoft Excel
  • Time Management
  • Attention to Detail
  • Communication
  • Critical Thinking
  • High-Volume Dining
  • Relationship Management

References

  • Adam Navo, Me, 720-288-9368
  • Tom, General Manager, On the Border, 970-776-8898, 970-980-5194
  • Joel Luther, Manager, P.F. Changs, 970-622-9313
  • Taylor Hedding, General manager, Still Whiskey Steaks, 970-295-9442

Timeline

Support Staff/ Expo/ Server

Still Whiskey Steaks
07.2023 - 01.2024

Benefits Coordinator

Aflac
08.2022 - 11.2022

Server

P.F. Changs
07.2022 - 07.2023

Server, Host, Togo, Bartender

On the Border
08.2018 - 07.2022

GED -

Front Range Community College

GED -

Community College of Denver

Some College (No Degree) - Communications Minor in Business Administration

Colorado State University

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Adam Navo