Adam Nelson
Apollo,PA
Summary
Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency and complete tasks in a time effective manner. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Automotive Detail Technician
Biondi Motor Company
2024.07 - Current
- Washed, waxed, and buffed vehicle bodies.
- Collaborated with team members to ensure consistent quality and timely completion of tasks.
- Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
- Washed cars and trucks daily for auto dealership.
Automotive Detail Shop Manager
Xtreme Auto Finish
2020.06 - 2024.06
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Store Manager
Avis Budget Group
2020.01 - 2020.06
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
- Managed customer queries efficiently via phone calls or emails, resulting in prompt issue resolution and satisfied clientele.
Education
Bachelor of Arts - Communication Media Marketing
Indiana University of Pennsylvania
Indiana, PA12.2023
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
Timeline
Automotive Detail Technician
Biondi Motor Company
2024.07 - Current
Automotive Detail Shop Manager
Xtreme Auto Finish
2020.06 - 2024.06
Store Manager
Avis Budget Group
2020.01 - 2020.06
Bachelor of Arts - Communication Media Marketing
Indiana University of Pennsylvania
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