Elmer Merida
Los Angeles,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an at home position to help continue my Entrepreneurship. Currently self employed on the weekends with a regular clientele.
Overview
2
2
years of professional experience
Work History
Automotive Detail Technician
AW Collision
09.2023 - 10.2024
- Vacuumed interiors of vehicles to remove dirt and debris.
- Improved overall shop efficiency with regular maintenance checks on shop vehicles.
- Assisted management in improving processes for faster turnaround times, resulting in higher levels of customer satisfaction.
- Promoted a positive work environment by actively contributing to team discussions, problem-solving efforts, and maintaining a professional attitude at all times.
Mobile Automotive Detailing
Self-employeed
08.2022 - 10.2024
- Enhanced vehicle appearance by thoroughly cleaning and detailing interiors and exteriors.
- Provided exceptional service by completing tasks in a timely manner, meeting or exceeding client expectations.
- Improved paintwork quality with thorough preparation and application of waxing, polishing, and buffing techniques.
- Developed strong relationships with clients by addressing concerns promptly and providing professional advice on vehicle care and maintenance.
- Performed multi-step paint correction processes to remove swirls, scratches, oxidation or other imperfections for improved visual appeal.
- Preserved vehicle value through regular maintenance of interior upholstery, carpets, and leather surfaces using appropriate cleaning agents and tools.
Education
High School Diploma -
Downtown Business Magnets
Los Angeles, CA2018
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Customer Relations
- Payment Processing
- Professional telephone demeanor
- Call Management
- Product Knowledge
- Appointment Scheduling
- Documentation
- Service Upselling
Timeline
Automotive Detail Technician
AW Collision
09.2023 - 10.2024
Mobile Automotive Detailing
Self-employeed
08.2022 - 10.2024
High School Diploma -
Downtown Business Magnets
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