MS Office
Hi, I’m
Adam Nemmers
Springfield,MO
Summary
Dynamic Senior Project Manager with a proven track record at multiple Health Systems nation wide, excelling in EHR implementation, data migration, interface migration/conversion. Expert in enterprise software and change management, I successfully led teams to enhance operational efficiency, achieving a 70% increase in customer satisfaction through innovative solutions and effective stakeholder engagement.
Overview
15
years of professional experience
1
Certification
Work History
Jupiter Medical Center
Senior FSI Project Manager Consultant Epic Premier
01.2023 - Current
Job overview
- Collaborated with client/ EHR vendor/ 3rd party vendor resources to accurately determine current state needs, applications, interfaces, data-pools of the entire health system to ensure the future-state encompassed all the client needs.
- Reported progress weekly for my team and internal JMC personnel to enterprise leadership via reports and presentations.
- Worked in concert with client-side resources to identify challenges and test proposed solutions to resolve any issues throughout the interface validation process.
- Coordinated with client-side leadership and Epic resources to develop a Go Live Cutover strategy which ensured a smooth cutover process between AWS, Epic and 90+ 3rd party vendors following the technical conversion.
- Served as the 'fixer' when the interface testing ran into a bottleneck or roadblock that needed to be resolved quickly to keep the project on track.
- Consulted with the FSI/Interface resource to migrate all necessary HL7, ADT, and SFTP push/pull interfaces to Epic Premier and test them to success prior to the
Oracle/Cerner
Senior Project Manager Consultant
01.2021 - 01.2023
Job overview
- Collaborated with client PM and resources to accurately determine current state needs, applications, interfaces, data pools, billing practices, and most other operational functions of the hospital and physician clinics to ensure the future-state encompassed all the client needs.
- Reported progress weekly for my team and internal HRHC personnel to enterprise leadership via reports and presentations.
- Worked in concert with client-side resources to successfully test and resolve any issues throughout the build/validation process.
- Coordinated with client-side leadership to develop a Go Live strategy which ensured enough 'at the elbow' support and Oracle/Cerner support to limit issues in the first two weeks following conversion.
- Communicated on a weekly/monthly basis to all HRHC personnel and patient pools regarding implementation progress and success via local newsletter articles I wrote and internal hospital mailing lists and meeting schedules.
- Served as the 'fixer' when the implementation ran into a bottleneck or roadblock that needed to be resolved quickly to keep the project on track.
- Consulted with the FSI/Interface resource to migrate all necessary HL7, ADT, and SFTP push/pull
Data Center/Lab/Application Migration Project Manager Consultant- Technical Specialty
01.2020 - 01.2021
Job overview
- Responsible for assessing current state hardware, application and workflow and then developing a migration methodology and tracking process which limited the risk to end user experience.
- Manage and track all elements of the migration while providing weekly updates on progress, risks, and mitigations.
- Identified all interface and data base dependencies for in scope applications and hardware being migrated to the new network and coordinated the necessary resources to ensure efficient and secure move, testing, and cutover.
- Liaised between FTP IT staff and contracted resources to interpret current state to future state technical configurations future state needs limiting risks to unexpected downtime during the migration process.
Burrell Behavioral Health
Vice President - Information Technology
01.2019 - 01.2020
Job overview
- Implemented Enterprise-wide Change Control
- Managed a team of Engineers and Analysts in establishing a secure network environment across 22 locations in three states, supporting upwards of 1400 devices.
- Reorganized and invigorated the Help Desk while implementing a new ticketing application.
- Implemented ERH application during COVID-19 which saw the increase of virtual visits by a factor of 10.
Southeast Health
IT Director Business Systems, Biomed, & Tech Services
01.2016 - 01.2019
Job overview
- Reinvigorated a stagnated Service Desk department, doubled the tickets closed, and increased overall customer satisfaction across the enterprise.
- Increased projects closed by 200% in 6 months.
- Pioneered rounding and ticketing practices that raised customer satisfaction scores 70% in 6 months.
- Implemented first of its kind electronic data warehouse for the region, providing enterprise leadership with actionable data on internal and external systems and processes.
- Directed the conversion of 14mil data files from legacy system to future state with greater than 99.98% accuracy.
- Guided critical segments of an enterprise wide electronic health-record conversion to Cerner Millennium, including configuration, regression/integration testing, and adoption.
- Reduced the overall digital footprint of the enterprise while improving end user satisfaction and network 'up time'.
- Developed and executed enterprise wide 'Change Control' process cementing buy-in from stakeholders across the board and creating an environment of limited customization and a sustainable upgradeability.
Southeast Health
IT Physician EHR Manager
01.2014 - 01.2016
Job overview
- Develop and implement new or revised procedures, policies, programs, and equipment to ensure effective delivery of IT - EHR support services to practices and clinics.
- Oversee the redesign of existing workflows to leverage the NextGen application and document review and train future state workflows.
- Oversee the creation, utilization and implementation of customized training curriculum to train and instruct the physician's office staff on the use and features of the electronic practice management and electronic medical records software effectively.
- Manage data analysis, system design, problem identification, and/or medical data processing practices.
- Manage department budget, payroll, time sheets, PTO, staffing, hiring/firing.
- Responsible for the development and GUI design of Electronic Health Record templates that drove client satisfaction from 35% to 85%.
- Responsible for planning, managing, and maintaining the medical practice's electronic health record Information technology, and electronic practice management information technology, including software maintenance and upgrades; physician and staff training; workstation deployment; and customer support.
- Interact directly with the physicians and physicians' office staff to ensure the use and support of the EHR software for the successful adoption of an electronic practice management and electronic medical records software.
- Established and facilitated an effective Physician EMR Advisory Board
Education
Missouri State UniversityMO
BS from English (Secondary Education)
12-1989
Skills
- Leadership development
- Team building
- Enterprise software
- Electronic health records
- Practice management
- Revenue cycle management
- Patient portal
- Clinical workflow optimization
- Practice consulting
- Account management
- Hardware expertise
- Long-range planning
- Operational budgeting
- Technology leverage strategies
- Customer service strategies
- Issue resolution techniques
- Infrastructure road mapping
- Network growth strategies
- Data management practices
- Data engineering principles
- Project closure methodologies
- Process automation techniques
- Machine learning applications
- Foreign systems interfacing
- Electronic data warehousing
- Wireless networking solutions
- Cisco networking expertise
- McKesson software proficiency
- Citrix virtualization skills
- PACS systems knowledge
- 340B program management
- AllScripts familiarity
- My Avatar software experience
- Palo Alto firewall management
- Disaster recovery
- Technical documentation
- Risk assessment
- Change management
- Stakeholder engagement
- Problem solving
- Communication skills
- EHR implementation
- Disaster recovery strategies
- Business continuity planning
- Data migration
- Vendor coordination
- Interface testing
- Amazon web services
- Amazon web services (AWS) integration
Hobbies and Interests
- Baseball
- Family
- Cycling
- Golf
Earlier Career Positions
- Senior Implementation Project Manager - Contract Consultant
- Implementation Project Manager - Contract Consultant
- Bicycle Shop Owner
- Rogersville High School English Teacher
Professional Highlights
- Experienced healthcare technology professional with executive experience focused on technical project management in application implementation and deployment.
- VP of IT, a Director of IT, a Senior Project Manager, and both a Technical PM and an Implementation PM.
- Directed elements of the first AWS hosted Epic Premier implementation in the US and the first ever Cerner Millennium/Soarian Financials joint implementation.
- Extensive experience with the technical side of infrastructure projects including network updates, Biomed projects, disaster recovery plans and IT hardware road maps.
- Excels as a leader or as a member of a team.
- Comfortable speaking with members of the C-suite or Physician's council.
- Directed implementations or improved working processes in small three physician Family Practice offices and 500 bed Healthcare Organizations with multiple hospital locations and state-wide physician offices.
Certification
- PMP Certification
Affiliations
- Youth Baseball Coach
- Cyclist
References
References available upon request.
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceCompany CultureHealthcare benefitsSoftware
MS Project
Epic EHR
Cerner/Oracle Millennium EHR
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native language
Timeline
Senior FSI Project Manager Consultant Epic Premier
Jupiter Medical Center
01.2023 - Current
Senior Project Manager Consultant
Oracle/Cerner
01.2021 - 01.2023
Data Center/Lab/Application Migration Project Manager Consultant- Technical Specialty
01.2020 - 01.2021
Vice President - Information Technology
Burrell Behavioral Health
01.2019 - 01.2020
IT Director Business Systems, Biomed, & Tech Services
Southeast Health
01.2016 - 01.2019
IT Physician EHR Manager
Southeast Health
01.2014 - 01.2016
Missouri State University
BS from English (Secondary Education)
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