Adam Padilla
Northridge,CA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Energetic expression and offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.
Overview
3
3
years of professional experience
Work History
Sales Associate
Footlocker Retail
Sherman Oaks, CA
12.2023 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
Teacher's Assistant
John F Kennedy High School
08.2022 - 06.2024
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
- Supported student learning objectives through personalized and small group assistance.
Volunteer
John F Kennedy High School
08.2022 - 06.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Tutor
Private Home
08.2021 - 05.2023
- Collaborated with student to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated student towards learning and studying to build self-confidence and reduce fear of failure.
- Supported student with helpful study habits and exam strategies.
Babysitter
Private Client
09.2021 - 04.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
Pet Sitter
Private Residence
04.2022 - 01.2023
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Exercised animals regularly with walks and rigorous play activities.
Education
High School Diploma -
John F Kennedy High School, CA
Granada Hills, CA06.2024
Skills
- Salesman
- Multi-Task Management
- Flexible Work Schedule
- Behavioral Modeling
- Documenting Behaviors
- Classroom Maintenance and Inventory
- PC Expertise
- Computer Literacy
- High-Energy Attitude
Timeline
Sales Associate
Footlocker Retail
12.2023 - Current
Teacher's Assistant
John F Kennedy High School
08.2022 - 06.2024
Volunteer
John F Kennedy High School
08.2022 - 06.2023
Pet Sitter
Private Residence
04.2022 - 01.2023
Babysitter
Private Client
09.2021 - 04.2023
Tutor
Private Home
08.2021 - 05.2023
High School Diploma -
John F Kennedy High School, CA