Adam Palafox
Huntington Beach,CA
Summary
Warranty Manager with extensive experience in decision-making and team leadership. Skilled in developing timelines, managing crew schedules, and training personnel to boost productivity. Recognized for integrity, a positive attitude, and commitment to efficient results. Adaptable team player with diverse responsibilities in workplace operations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Warranty Manager
Burkhart Brothers Construction
1382 Valencia Ave. Suite F, Tustin, Ca 92780
01.2023 - Current
- Managed budgetary responsibilities for warranty department, ensuring cost-effective resource allocation.
- Efficiently handled warranty claims, significantly improving customer satisfaction.
- Provided exceptional technical support, resolving issues with minimal follow-up visits.
- Scheduled up to 9 team members in warranty department for optimal workflow.
- Assisted superintendents in completing punch-list items to expedite project closures.
- Served as superintendent during staff shortages, ensuring timely project completion.
- Utilized Buildertrend app daily to streamline project management processes.
- Maintained constant communication availability to address urgent homeowner concerns.
Electrician
Ies Residential
21410 Inverness Forest Blvd, Houston, TX 77073
05.2022 - 12.2022
- Supervised one to two 3 man crews daily through rough and finish stages.
- Installed and wired electrical service panels and circuit breakers effectively.
- Executed installation, maintenance, and repair of electrical wiring and lighting fixtures from ladders and scaffolds.
- Ensured compliance with state and local building regulations based on National Electrical Code.
- Managed electrical changes in occupied homes while maintaining cleanliness.
- Installed temporary power poles to facilitate ongoing projects.
Electrician
Burkhart Brothers Construction
Newport Beach, CA
01.2017 - 01.2022
- Managed custom rebuild projects, progressing from apprentice to project lead.
- Executed troubleshooting and layout designs in compliance with building codes.
- Coordinated wiring operations within teams of three, ensuring clear communication with homeowners and designers.
- Separated home runs for efficient circuit management.
- Configured electrical panels to meet project specifications.
- Installed low voltage systems for enhanced functionality.
- Acquired foundational skills in Radio Ra2 lighting controls and programming.
- Maintained compliance with N.E.C standards across all work activities
Electrical Apprentice
C.E. Contracting
La Habra, CA
01.2015 - 01.2017
- Assisted in electrical work for company focused on high-end custom renovations.
Produce Associate
Walmart Neighborhood Market
Huntington Beach, CA
01.2012 - 01.2015
- Certified forklift operator for efficient pallet receipt and management.
- Rotated all produce to maintain quality and freshness.
- Dismantled pallets for optimal storage and organization.
- Assisted at cash register as needed to ensure customer service efficiency.
- Collected carts from parking lot to maintain store cleanliness.
Education
High school diploma -
Huntington Beach High School
Huntington Beach, CA01.2012
Skills
- Plan reading and warranty analysis
- Team management and leadership
- Escalation handling and conflict resolution
- Customer service and relations
- Problem-solving and troubleshooting
- Time management and multitasking
- Effective communication and active listening
- Organizational skills and scheduling
- Self-motivation and professionalism
- Task delegation and quality control
- Residential construction and remodeling
- Low voltage electrical experience
- Shipping, receiving, and cash handling
- Forklift operation and retail sales
- Sports coaching and training development
Certification
10 Hour Osha Construction Safety and Health
Languages
Spanish
Limited Working
Timeline
Warranty Manager
Burkhart Brothers Construction
01.2023 - Current
Electrician
Ies Residential
05.2022 - 12.2022
Electrician
Burkhart Brothers Construction
01.2017 - 01.2022
Electrical Apprentice
C.E. Contracting
01.2015 - 01.2017
Produce Associate
Walmart Neighborhood Market
01.2012 - 01.2015
High school diploma -
Huntington Beach High School