Adam Patten
Plano,TX
Summary
Throughout my few jobs, I have had plenty of experience in training and fostering new hires as well as offering solid customer experiences with the ability to solve any issues I run into with precision and with the customer in mind.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Assistant
Golf Ranch
11.2024 - Current
- Provided training and support to new staff on store policies and customer service standards.
- Processed sales transactions accurately, ensuring efficient checkout operations.
- Implemented feedback mechanisms for continuous improvement in service quality and client satisfaction.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
Head Coach
Aquatots Swim Centre
05.2023 - 06.2024
- Mentored assistant coaches to enhance instructional techniques and team dynamics.
- Evaluated swimmer performance and provided tailored feedback for improvement.
- Fostered positive relationships with parents, promoting engagement and communication.
- Analyzed training methodologies to optimize swimmer development and retention rates.
- Maintained strong relationships with athletes, parents, and school administrators for program support and success.
Assistant Manager
Sonic
03.2022 - 04.2023
- Trained new team members on procedural standards and operational best practices.
- Managed inventory levels, optimizing stock to meet demand while minimizing waste.
- Coordinated daily operations, ensuring efficient service delivery and customer satisfaction.
- Monitored employee performance, providing constructive feedback to improve productivity.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Associate of Arts -
Collin College
Plano, TXHigh School Diploma -
Olympian High School
San Diego, CASkills
- Team leadership
- Customer service
- Relationship building
- Training and coaching
- Motivational leadership style
- Decision-making
Certification
- servsafe manager food handlers license
- BLS certification
- Lifeguard certification
- TABC license
Languages
Japanese
Native or Bilingual
Timeline
Sales Assistant
Golf Ranch
11.2024 - Current
Head Coach
Aquatots Swim Centre
05.2023 - 06.2024
Assistant Manager
Sonic
03.2022 - 04.2023
Associate of Arts -
Collin College
High School Diploma -
Olympian High School