Jada Walker
Toano,VA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Premium Outlets At Crocs
Williamsburg, VA
04.2023 - Current
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Prioritized helping customers over completing other routine tasks in store.
- Established rapport with customers using active listening and interpersonal skills.
Sales Supervisor
Marshalls Department Store
Williamsburg, VA
01.2022 - 10.2022
- Facilitated regular team meetings to discuss challenges, successes and strategies.
- Constructed displays and signs to promote specified products and sales promotions.
- Developed and implemented strategies to increase sales and improve customer service.
- Mentored junior staff members, fostering professional development and career progression within the organization.
Waitress Trainee
Red Lobster Restaurant
Williamsburg, VA
05.2020 - 06.2021
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
Education
Bachelor of Science - Criminal Justice
Virginia Wesleyan College
Norfolk, VA06.2026
Skills
- Customer Needs Assessment
- Engaging with Diverse Customers
- Order Management
- Dressing Room Assistance
- Sales Records Management
- Flexible Hours
- Register Opening and Closing
- Documentation And Reporting
- Relationship Building
- Customer Service
- Sales and Promotions
- Security Practices
- Complex Problem-Solving
- Customer Assistance
- Staff Support
- Exceeding Customer Expectations
- Store Opening and Closing
- Informed Product Selections
- Information Analysis
- Store Policies and Procedures
- Team Cooperation
- Attention to Detail
- Team Leadership
- Ability to Lift 40 pounds
- Inventory and Stocking
- Cash Register Operation
- Team Supervision
- Sales expertise
- Service Contracts
- Speech Clarity
- Friendly and Helpful
- Building Customer Loyalty
- Product Knowledge
- Basic Mathematics
- Goal-Oriented
- Visual Merchandising
- Goal-Driven
- Microsoft applications proficiency
- Special Order Coordination
- Positive Customer Engagement
- Excellent Written and Verbal Communication
- Decision-Making
- Brand Promotion
- Retail Metrics and Goals
- Computer Proficiency and Microsoft Office
- POS Software
- Honest and Dependable
- Loss Prevention
- Safety and Cleanliness Standards
- Strong Communication and Interpersonal Skills
- Creative Thinking
- Reliable and Responsible
- Analytical and Critical Thinking
- Multitasking Abilities
- Multitasking
- Conflict Resolution
- Microsoft Office
- Written Communication
- Public Speaking
- Team Management
- MS Office
- Calm Under Pressure
- Critical Thinking
- Troubleshooting
- Supervision and leadership
- Microsoft Word
- Fluent in [Language]
- Problem Resolution
Assistant head youth track coach
I volunteer my free time as the Williamsburg Hornets track club assistant head coach for ages 5 through 15.
Timeline
Sales Assistant
Premium Outlets At Crocs
04.2023 - Current
Sales Supervisor
Marshalls Department Store
01.2022 - 10.2022
Waitress Trainee
Red Lobster Restaurant
05.2020 - 06.2021
Bachelor of Science - Criminal Justice
Virginia Wesleyan College