Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Owner
Aj's Custom Landscape and Maintenance LLC
12.2021 - Current
Meeting with clients, understanding their needs, and proposing designs or maintenance plans.
Managing schedules, budgets, equipment, and a team of employees.
Installing trees, shrubs, flowers, and maintaining them through watering, pruning, and fertilizing.
Understanding various plants, their needs, and how they complement each other in a design.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Service manager
Kaotic Dreams Mechanic Shop
12.2020 - 12.2021
Developed and maintained positive relationships with customers to build rapport and trust.
Met with customers to discuss service needs and offer available solutions.
Monitored service staff performance and provided feedback for improvement.
Diagnosing, repairing, and maintaining various vehicles or machines.
Landscape Foreman
Jim Bowles Property Maintenance
07.2020 - 12.2020
Installed and maintained landscapes at homes, offices.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Assisted with weekly project planning and crew scheduling.
Operated skid steers, wheel loaders, forklifts.
Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse plant health and landscape development requests.
Monitored weekly and daily scheduled tasks to achieve desired workflow speed.
Commercial Service Technician
Spectrum Communications
11.2010 - 05.2020
Responsible for maintaining customer networks and phone systems both analog and IP based.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Explained diagnostic findings to customers and outlined repair or service options.
Diagnosed and troubleshot problems, repairing, and restoring any network to peak performance.
Ironworker/Welder
Trident Welding
02.2008 - 11.2010
Erected structural steel and iron frameworks for buildings and other structures.
Determined size, shape, placement, and material of supports based on blueprints and structural standards.
Maneuvered and positioned support structures before and after pouring concrete, often manipulating iron by cutting, welding, or bending.
Followed blueprints and instructions from supervisors to erect columns, beams and girders.
Inspected welds for accuracy and conformance to specifications
Forward Observer
Army active/ Reservice
03.2007 - 02.2008
Conducted risk assessments for artillery and missile operations to avoid harm to personnel and equipment.
Assisted with real-time intelligence collection by conducting field reconnaissance operations.
Coordinated with other military units and agencies to support operations and align with mission.
Education
High school diploma - General education
Willowbrook High School
Villa Park, IL
06.2007
Skills
Service Technician Experience (10 years)
Field Service
Mechanical Knowledge
Equipment Repair
Computer Networking (10 years)
Automotive Repair
Blueprint Reading
Welding
Customer Service (10 years)
Mechanic Experience
Brake Repair
Auto Service Management
Electrical Experience
Certification
Introduction to Multiplexing, 05/01/19, Present, NCTI college course
Introduction to Networking: Wide area Networks, 05/01/19, Present, NCTI college course
Introduction to Protocols and Network Routing, 05/01/19, Present, NCTI college course
Installing SMB Telecom Service, 06/01/19, Present, NCTI college course
FTTx Basics, 08/01/19, Present, NCTI college course
Introduction to Networking Wireless, 03/01/20, Present, NCTI college course
Advanced DOCSIS 3.1 Operations, 03/01/20, Present, NCTI college course
Return Path Operations, 04/01/20, Present, NCTI college course
Understand Voice and Data Networks, 04/01/20, Present, NCTI college course
Timeline
Business Owner
Aj's Custom Landscape and Maintenance LLC
12.2021 - Current
Service manager
Kaotic Dreams Mechanic Shop
12.2020 - 12.2021
Landscape Foreman
Jim Bowles Property Maintenance
07.2020 - 12.2020
Commercial Service Technician
Spectrum Communications
11.2010 - 05.2020
Ironworker/Welder
Trident Welding
02.2008 - 11.2010
Forward Observer
Army active/ Reservice
03.2007 - 02.2008
High school diploma - General education
Willowbrook High School
Introduction to Multiplexing, 05/01/19, Present, NCTI college course
Introduction to Networking: Wide area Networks, 05/01/19, Present, NCTI college course
Introduction to Protocols and Network Routing, 05/01/19, Present, NCTI college course
Installing SMB Telecom Service, 06/01/19, Present, NCTI college course
FTTx Basics, 08/01/19, Present, NCTI college course
Introduction to Networking Wireless, 03/01/20, Present, NCTI college course
Advanced DOCSIS 3.1 Operations, 03/01/20, Present, NCTI college course
Return Path Operations, 04/01/20, Present, NCTI college course
Understand Voice and Data Networks, 04/01/20, Present, NCTI college course
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