Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Adam Phillips

BARTOW,FL

Summary

Dedicated Automotive professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

24
24
years of professional experience

Work History

Shop Manager/Service Advisor/Automotive Technician

Regal Automotive Group
04.2006 - Current
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Managed inventory control and store opening and closing procedures.
  • Managed 20+ Technicians, assist in difficult to diagnose vehicles and problem solve technical issues.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Created employee schedules to align coverage with forecasted demands.
  • Assisted in recruiting, hiring and training of team members.

Automotive Technician

Tire Kingdom
02.2004 - 02.2006
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Evaluated client vehicles for additional repair needs during routine service appointments, offering recommendations based on findings.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Repaired or replaced malfunctioning components using appropriate tools, enhancing overall vehicle functionality.

Automotive Technician

McGee Auto Service & Tires
05.2002 - 01.2004
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Express Service Technician

Sears Auto Center
05.2000 - 04.2002
  • Performed routine maintenance tasks such as oil changes, tire rotations, and filter replacements with precision and care.
  • Checked fluids, tires, brakes, and other systems as part of Multi-point inspection.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.

Education

High School Diploma -

Bartow Senior High School
Bartow, FL
05.2000

Skills

  • Customer Service
  • Employee Management
  • Store operations
  • Policy Enforcement
  • Team Leadership
  • Quality Assurance

Accomplishments

  • Honda and Acura Master Technician
  • 2012 Regal Automotive Technician of the Year
  • 2014 Honda Top Tech Finalist
  • 2015 Acura Top Tech Finalist

Timeline

Shop Manager/Service Advisor/Automotive Technician

Regal Automotive Group
04.2006 - Current

Automotive Technician

Tire Kingdom
02.2004 - 02.2006

Automotive Technician

McGee Auto Service & Tires
05.2002 - 01.2004

Express Service Technician

Sears Auto Center
05.2000 - 04.2002

High School Diploma -

Bartow Senior High School

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Adam Phillips