Adam Poer
Daphne
Summary
Accomplished professional and leader with extensive experience in driving operational excellence and strategic growth. Demonstrated ability to foster team collaboration and achieve impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Recognized for adaptability, effective communication, and strong decision-making abilities.
Overview
16
16
years of professional experience
Work History
General Manager
General Insulation Company, Inc
07.2017 - Current
- Assist in hiring, training, and coaching all outside sales and inside branch personnel in collaboration with Human Resources.
- Developed strategic plans to enhance customer service and operational performance.
- Oversaw daily operations, ensuring optimal resource allocation and workflow efficiency.
- Collaborate with the RVP and Regional Sales Manager (RSM) to establish quarterly budgets, sales quotas, and KPI’s.
- Work with RSM and sales team to create and implement 90-day sales and marketing plans.
- Ensure sales staff is maintaining up-to-date customer records through the Company CRM.
- Develop strong relationships with vendors to provide accurate market conditions and ensure competitive pricing.
- Communicate with RVP and RSM regarding changes in market conditions.
- Maintain up-to-date record of competitive activities.
- Oversee customer quotes and conduct bid follow-up.
- Develop customer relationships by participating in after-hours customer entertainment activities.
- Proactively handle customer issues/challenges.
- Train and become a subject matter expert on GIC products.
- Manage branch employees alongside the RVP and RSM.
Inside Sales Representative
Performance Contracting Group
04.2012 - 06.2017
- Worked under the direction of the General Manager.
- Inbound and outbound call management.
- Addressed customer needs and expectations by providing service solutions.
- Participated in educational product demonstrations for all customers, emphasizing product features and benefits.
- Cold call for business development utilizing all resources. i.e. The Blue Book, Bid Clerk, etc.
- Provided support and serve as a liaison to outside sales team and customers.
- Maintained and expanded the database of prospects and existing customers.
- Stayed aware of industry developments (products, competition, vendors etc.)
- Developed and maintained strong customer relationships through effective communication and follow-up strategies.
- Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
Warehouse/Driver
National Insulation Company
09.2009 - 04.2012
- Ensure all orders are pulled correctly and inventory is accurate.
- Unload/load all incoming and outgoing freight.
- Make all deliveries on time.
- Ensure cleanliness of warehouse and office area.
- Pick up materials from local vendors.
- Restock material.
- Clean Trucks.
- Worked with Inside Sales to ensure routing of truck is efficient.
- Maintained safety mindset in all duties performed, especially (but not limited to) driving, material handling and job site evaluation
Education
Associate's degree - Automotive Technology
Virginia College-Birmingham
Birmingham, AL06.2006
Skills
- Client relationship management
- Experience with CRM applications
- Financial performance analysis
- B2B sales experience
- Inventory management
- Financial forecasting
- Customer relationship management
- Market expansion strategies
- Direct sales proficiency
- Operations management
- Team player
- Problem resolution
- Sales management
- Effective negotiation skills
- Competitive pricing assessment
Timeline
General Manager
General Insulation Company, Inc
07.2017 - Current
Inside Sales Representative
Performance Contracting Group
04.2012 - 06.2017
Warehouse/Driver
National Insulation Company
09.2009 - 04.2012
Associate's degree - Automotive Technology
Virginia College-Birmingham
Similar Profiles
Pedro CalderonPedro Calderon
Forklift Operator at General Insulation Company, Inc.Forklift Operator at General Insulation Company, Inc.
Cameron PorrecaCameron Porreca
Southeast Industrial Sales Manager, at General Insulation CompanySoutheast Industrial Sales Manager, at General Insulation Company
John MclaughlinJohn Mclaughlin
Service Coordinator at Universal Supply CompanyService Coordinator at Universal Supply Company
Tanya LockeTanya Locke
Patient Coordinator at Hanger ClinicPatient Coordinator at Hanger Clinic
Vanessa SmartVanessa Smart
Material Analyst at ASRC FederalMaterial Analyst at ASRC Federal