Conducted regular reviews of CCTV footage to monitor employee behavior for adherence to company policies concerning cash handling, merchandise handling, and theft prevention protocols.
Established strong working relationships with local law enforcement personnel, ensuring smooth cooperation during joint investigations or information-sharing initiatives.
Conduct internal and external investigations
External apprehensions
Asset Protection Agent
Lowes
Maintained accurate records of all asset protection activities, including investigations, audits, and incident reports for easy reference during external reviews or legal proceedings.
External apprehensions
CCTV and floor surveillance
Armed Guard
Garda Security
Pick up and drop off money to numerous banks and retailers.
Protect the assets being dropped off and delivered
Police Dispatcher
Riverdale Police Dept
03.2018 - 06.2019
Coordinated multi-agency responses for large-scale incidents, resulting in effective resource allocation and successful outcomes.
Handled sensitive situations with professionalism, maintaining confidentiality while collecting necessary information from callers for effective intervention.
Managed high-stress situations effectively, utilizing active listening skills and empathy to provide support to those involved in emergencies or traumatic events.
Maintained a calm and reassuring presence during high-pressure situations, ensuring clear communication between callers, officers, and other agencies involved in emergency response.
Education
Wallkill Valley
06.2007
Skills
Detailed report writing
Interview techniques
Ethical and honest
PST1 certificate ( public saftey telecommunications)