Adam Ramdin
Queens,NY
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
8
8
years of professional experience
Work History
Restaurant Waiter
RedLobster
Elmhurst, NY
06.2015 - 07.2023
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Trained new servers on restaurant policies and procedures.
Education
Borough of Manhattan Community College of The City University of New York
New York, NY2015
High School Diploma -
John Adams High School
Ozone Park, NY06.2014
Skills
- Professional Relationships
- Hospitality Management
- Guest Relations
- Warm and Friendly
- Supporting Personal Needs
- Guest Satisfaction
- Sales Goals
- Customer Needs Assessments
Timeline
Restaurant Waiter
RedLobster
06.2015 - 07.2023
Borough of Manhattan Community College of The City University of New York
High School Diploma -
John Adams High School