Adam Ratcliff

• Documented all crane inspections, certifications, repairs, and other related paperwork.
• Provided guidance to employees regarding proper use of equipment while operating cranes.
• Monitored crane activities to ensure that they are in compliance with safety procedures and regulations.
• Addressed employee concerns regarding safety issues related to crane operations.
• Supervised the daily operations of the crane crew, including scheduling, assigning tasks, and monitoring performance.
• Maintained good communication between personnel involved in the operation of cranes at the facility.
• Performed necessary calculations such as load capacity and weight distribution prior to using a crane.
• Ensured all crane operators and riggers are properly trained and certified according to OSHA standards.
• Developed strategies for efficient utilization of resources during crane operations.
• Determined crane's load chart and rigging weight to calculate net capacity of every possible configuration.
• Entering Payroll daily, and approve E-Tickets for appropriate billing
• Coordinated with other dispatchers to ensure efficient delivery schedules were met.
• Generated reports detailing hours worked by department, location, employee type as requested by management.

• Resolved conflicts among crew members in an efficient manner while maintaining productivity levels.
• Performed calculations necessary for setting up cranes accurately for lifting heavy loads.
• Assembled Manitowoc:

3900

4000

4100

999

888

10000

12000

• Performed regular audits of financial records in order to ensure accuracy.
• Created reports summarizing operational performance metrics for senior management review.
• Resolved escalated customer complaints in a timely manner.
• Managed staff scheduling, hiring and training processes.
• Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
• Developed strategies to increase customer satisfaction and loyalty.
• Organized professional development programs for employees at all levels of the organization.
• Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.