Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Adam Rideau

Senior Analyst
Phoenix,Arizona

Summary

Accomplished Senior Analyst with over 10 years of experience, adept at fostering teamwork and demonstrating strong leadership and communication skills. Proven track record of success in managing projects and efficiently handling daily operational requests. Proficient in providing analytical support to businesses, consistently delivering high-quality results. Possesses exceptional technical insight to ensure project deadlines are met effectively.

Overview

12
12
years of professional experience
3
3
years of post-secondary education

Work History

Senior Analyst

CVS Health
Scottsdale, AZ
03.2019 - Current
  • Generated standard and custom reports to provide insights into business performance.
  • Assisted in developing departmental strategies for process improvement, aligning initiatives with overall organizational goals.
  • Successfully met project deliverables within stringent timelines.
  • Created SQL queries proficiently within Microsoft SQL Server environment.
  • Expertly manipulated Excel spreadsheets utilizing formulas and pivot tables for data analysis.
  • Delivered monthly performance reports to servicing management, Business Development, and investors.
  • Collaborated closely with stakeholders to identify business needs and pertinent data sources.
  • Updated and crafted scripts and queries to extract and analyze data from various sources effectively.
  • Proactively recommended process enhancements to address and overcome constraints and challenges.
  • Improved team productivity through optimization of workflow processes and implementation of time-saving strategies.
  • Employed root cause analysis and research to identify and resolve issues promptly.
  • Provided technical support for troubleshooting analytics and reporting issues.

Business Analyst

DITECH FINANCIAL
Tempe, AZ
10.2013 - 03.2019
  • Review servicing performance details and oversight findings to formulate recommendations and spearhead projects aimed at enhancing internal processes to achieve desired outcomes.
  • Perform application configurations and provide support during installation and user sign-off processes.
  • Present monthly performance reports to servicing management, Business Development, and investors, ensuring that performance metrics are contextualized appropriately.
  • Construct SQL queries directly from database to extract necessary information.
  • Actively participate in data mapping conversion process into company platform.
  • Fulfill role of liaison between user groups and technical team, facilitating effective communication and collaboration.
  • Identify and analyze production gaps and defects, offering insights to recommend system and/or process enhancements.
  • Develop comprehensive business specifications and collaborate with technical team for seamless development of systems.

Business Analyst

ON Q FINANCIAL
Scottsdale, AZ
02.2013 - 10.2013

Loss Mitigation Business Process Analyst

GREEN TREE
04.2012 - 02.2013

Education

High School Diploma -

St. Mary’s High School
Phoenix

Bachelor of Science in Information Technology -

Capella University
St. Paul, MN
01.2021 - Current

Skills

Business Requirements

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Volunteer Experience

  • Dads Club of Saint Gregory’s, Volunteer, Phoenix, Arizona
  • High School Baseball Coach, Volunteer, Phoenix, Arizona
  • High School Football Coach, Volunteer, Phoenix, Arizona

Timeline

Bachelor of Science in Information Technology -

Capella University
01.2021 - Current

Senior Analyst

CVS Health
03.2019 - Current

Business Analyst

DITECH FINANCIAL
10.2013 - 03.2019

Business Analyst

ON Q FINANCIAL
02.2013 - 10.2013

Loss Mitigation Business Process Analyst

GREEN TREE
04.2012 - 02.2013

High School Diploma -

St. Mary’s High School

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Adam RideauSenior Analyst