Adam Schaubroeck
Webster,NY
Summary
Dynamic professional with a strong background in customer service and team collaboration, honed at Delta Sonic Car Wash. Proven ability to resolve conflicts and streamline operations, ensuring high satisfaction. Skilled in project management and data analysis, I thrive in fast-paced environments, adapting quickly to meet changing demands while maintaining quality standards.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Associate
Delta Sonic Car Wash
Webster, NY
10.2023 - 10.2025
- Oversaw quality control for interior and exterior vehicle cleaning, ensuring adherence to service standards.
- Streamlined vehicle workflow by coordinating team efforts in a time-efficient manner.
- Facilitated onboarding and training for new employees through hands-on demonstrations and digital modules, improving integration into the team.
- Responded to customer inquiries and resolved complaints in fast-paced automotive service environment, enhancing customer satisfaction.
Crew Member
Dunkin Donuts
Webster, NY
06.2022 - 09.2023
- Maintained strict adherence to food safety and hygiene standards, contributing to successful health inspections and customer satisfaction.
- Adapted to changing priorities during peak hours, showcasing time management and multitasking skills to maintain service quality.
- Coordinated tasks and resolved issues through effective communication with team and management, ensuring smooth store operations.
Education
Bachelor of science - Business Administration
State University of New York (SUNY) College At Oswego
Oswego, NY05-2029
Skills
- Quality control
- Project management
- Team collaboration
- Time management
- Customer service
- Conflict resolution
- Data analysis
VOLUNTEER EXPERIENCE
Blessed Sacramento Church, Crew Member, 2021-06, Present, Tracked detailed records of donations and distributions for compliance purposes., Helped lead and motivate my volunteer team, contributing to a positive and productive group dynamic., Engaged with community and helped in promotional efforts to raise awareness and encourage participation in charity events., Collaborated with various organizations to align efforts and maximize impact.
ACTIVITIES
- Rank: Star
- Boy Scouts of America
- 2022-09 - 2024-09
- Collaborated on activities and tasks with diverse teams to achieve shared goals.
- Used critical thinking to navigate challenges during outdoor activities and service projects.
- Took initiative in organizing troop meetings, service projects, or camping trips.
- Progressed through ranks by setting and achieving personal development goals.
Certification
- Certificate in Foundations of Digital Marketing and E-commerce - Coursera
Timeline
Associate
Delta Sonic Car Wash
10.2023 - 10.2025
Crew Member
Dunkin Donuts
06.2022 - 09.2023
Bachelor of science - Business Administration
State University of New York (SUNY) College At Oswego