Responsible for daily servicing of commercial lines customers including but not limited to; rating and marketing, obtaining quotations and assisting in the preparation of submissions and proposals across a $30M premium of business with Real Estate focus.
Provides technical support including completing applications, transmission of audits, coverage summaries, coverage endorsements, cancellations and Certificates of Insurance to client.
Maintain accurate client data including Schedules of Value, COPE information and Exposure Workbooks for a 200 location large property and casualty program.
Advise clients of coverage additions or changes when appropriate.
Interact with Carriers and internal/external Customers to ensure delivery of exceptional customer service.
Maintain workflows, tasks and incoming mail and ensures accuracy of account data and input into agency management systems.
Workers Compensation Claims Examiner
Sedgwick
06.2021 - 03.2024
Analyze and process complex workers compensation claims in Pennsylvania and New Jersey across more than 5 clients and 150+ claims.
Collaborate with legal and medical professionals to gather essential documentation and evidence for accurate claims investigation.
Oversees the litigation process and conducts negotiations to settle claims within the scope of settlement authority as specified in client service instructions.
Establishes professional relationships with clients, claimants and medical providers, fostering ongoing and transparent communication and documentation throughout the entirety of the claims process.
Thoroughly investigates all potential avenues for claim recovery, including subrogation, special injury fund utilization, and identification of Social Security/Medicare offsets.
Operational Intern
Harrah & Associates, Inc.
05.2019 - 09.2019
Coordinated insurance policy renewals for over 500 accounts in the Agency Manager Program.
Utilized customer leads to manage direct marketing to prospective policyholders.
Education
Bachelor of Business Administration - Risk Management and Insurance
Computer Programs/Skills: Microsoft Office Suite, JURIS claim management system, ImageRight, Vertafore Suite
LEADERSHIP EXPERIENCE
Temple University Men’s Rugby – Philadelphia, PA President: August 2019-May 2020 Led a diverse team of players and coaches, fostering a culture of unity, discipline, and sportsmanship with over 80 active members.
Timeline
Account Analyst
Conner Strong & Buckelew
03.2024 - Current
Workers Compensation Claims Examiner
Sedgwick
06.2021 - 03.2024
Operational Intern
Harrah & Associates, Inc.
05.2019 - 09.2019
Bachelor of Business Administration - Risk Management and Insurance
Infectious Disease Physician at Abington Jefferson Hospital – Associates in Infectious DiseasesInfectious Disease Physician at Abington Jefferson Hospital – Associates in Infectious Diseases