Adam Sharkey
Mc,VA
Summary
Detail-oriented Computer Systems Analyst adept at evaluating, designing, and implementing computer systems to enhance efficiency and productivity. Proficient in analyzing user requirements, troubleshooting issues, and recommending solutions to optimize system performance. Skilled in collaborating with stakeholders to understand business needs and align technology solutions accordingly.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Data Infrastructure Analyst
Federal Home Loan Mortgage Corporation, Freddie Mac
McLean, VA
01.2023 - Current
- Maintained data backup systems and performed regular backups according to established procedures.
- Implemented network security policies in compliance with industry best practices.
- Collaborated with team members to complete regularly scheduled process controls to help maintain the overall health of the environment.
- Installed, configured, and maintained Windows Server operating systems in physical and virtual environments.
- Developed and implemented process control strategies to ensure efficient operations.
- Conducted regular reviews of security groups, access control lists, identity and access management roles and policies to ensure compliance with organizational standards.
- Tracked service requests through a ticketing system such as Remedy or Service Now.
- Tracked project schedules using various tools including Microsoft Project or JIRA Software.
Education
Bachelor of Science - Cybersecurity And Digital Forensics
Stevenson University
Stevenson, MD12-2022
Skills
- Cross-Functional Team Collaboration
- IT service management
- Disaster Recovery Planning
- Service Level Agreements
- Virtualization Technologies
- Network configuration
- IT collaboration
- Company Policy Compliance
Affiliations
- Student Athlete at Stevenson University as a member of the Football team
Certification
- In the process of studying for the CompTIAA Security+ Certification (To be completed by end of 2024)
Timeline
Data Infrastructure Analyst
Federal Home Loan Mortgage Corporation, Freddie Mac
01.2023 - Current
Bachelor of Science - Cybersecurity And Digital Forensics
Stevenson University
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