Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Simmons

Mc Dowell,VA

Summary

Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Patient Access Specialist

Augusta Health
Fishersville, VA
07.2020 - 05.2024
  • Verified patient insurance coverage, collected copays and other payments, processed credit card transactions.
  • Maintained accurate records of patient registration information in electronic health record system.
  • Performed data entry tasks associated with registrations such as entering demographic data into system database.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Responded to patient concerns and inquiries professionally and efficiently.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Verified demographics and insurance information to register patients in computer system.
  • Called insurance companies and verified patient coverage.

Cleaner

Shumate Poultry
McDowell, VA
08.2008 - 06.2020
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Maintained safety protocols through safe handling of equipment and chemicals.

Farmers Markey Specialist

Church Hill Produce
Doe Hill, VA
05.2014 - 04.2018
  • Exercised versatility in fast-paced, agile work environments.
  • Maintained positive working relationship with fellow staff and management.
  • Plant and harvest fruit and vegetables
  • Evaluate quality of the produce
  • Prepare for shipments to suppliers

Substitute Teacher

Highland High School
Monterey, VA
02.2008 - 05.2014
  • Provided instruction and guidance to students in the absence of a regular teacher.
  • Implemented school policies and procedures in the classroom.
  • Maintained accurate records of student performance, attendance, and behavior.
  • Ensured that each student had access to appropriate materials and resources.
  • Provided feedback on assignments or projects given by the regular teacher.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Enforced classroom routines to keep students on schedule and operating at consistent level.

Education

Medical Specialties - Occupational Studies

Independence University
Salt Lake City, UT
08-2019

Skills

  • Information Collection
  • Co-payment collection
  • Patient Registration
  • HIPAA Compliance
  • EMR
  • Medical Terminology
  • Insurance Verification
  • Insurance information collection
  • Professionalism and Ethics
  • Insurance company knowledgeable
  • Phone and Email Etiquette
  • Gathering Information from Patients
  • Patient Confidentiality and Data Security

Timeline

Patient Access Specialist

Augusta Health
07.2020 - 05.2024

Farmers Markey Specialist

Church Hill Produce
05.2014 - 04.2018

Cleaner

Shumate Poultry
08.2008 - 06.2020

Substitute Teacher

Highland High School
02.2008 - 05.2014

Medical Specialties - Occupational Studies

Independence University

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Rebecca Simmons