A highly skilled professional with diverse experience in customer service, teamwork, and time management. Proven track record of providing exceptional service to high-end clientele at Streamsong Golf Resort and Woodfield Country Club, fostering client loyalty and satisfaction. Gained valuable teamwork and discipline experience while working at the Hillsborough County Sheriff's Office, excelling in work order management and maintaining operational efficiency. Expertise in concrete pumping, where I developed strong time management, negotiation skills, and the ability to meet tight deadlines while building lasting relationships within the construction industry. Adaptable and committed to excellence, bringing a unique blend of customer service, team leadership, and operational experience. Outside of my professional career, I enjoy Golfing, Fishing and spending time with family
Set up and operate concrete pumping systems, ensuring the appropriate setup for each job. Maintain pumps post-job, including proper washout procedures and notifying mechanics of any issues. Consistently adhered to safe and lawful driving practices while traveling to various job sites
Set up and prepared the 63m pump for operation, including securing outriggers, fueling both the pump and outrigger, filling the water box, and priming the hopper. Installed tarps and plastic for cleanliness and sprayed hydraulic oil on the hopper. Maintained the pump during operations by monitoring fuel and DEF levels, checking for malfunctions, ensuring proper hopper conditions, and greasing the pump. Also, managed the oiler truck, maintaining fuel, DEF, and water tank levels, and reported any mechanical issues with both the truck and pump to mechanics.
Processed local criminal history check requests through various channels (walk-ins, online portals, and fax). Conducted ink fingerprinting for employment, volunteer, and licensing purposes, and operated Electronic Live Scan equipment for applicant fingerprinting. Reviewed forms and documents for accuracy, assisted staff and the public, and responded to inquiries. Handled confidential materials, including typing, filing, and maintaining privacy. Operated office equipment and data processing systems, performing basic clerical tasks using word processing, spreadsheets, and databases. Provided training and guidance to others, ensuring work completeness and accuracy. Utilized RMS and NCIC systems for information retrieval and processing.