Adam Terry
Tallahassee,FL
Summary
Results-driven Peak Time Teller bringing progressive background in high pressure environments. Natural leader with exceptional skills in customer relations, administration and scheduling. Manages competing priorities with organized and resourceful approaches. Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.
Overview
4
4
years of professional experience
Work History
Peak Time Teller
Midflorida Credit Union
Ocala, FL
04.2022 - 08.2022
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Educated customers on use of banking website and mobile apps.
- Maintained friendly and professional customer interactions.
Deli Clerk
Publix
Ocala, FL
08.2021 - 04.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Apparel Associate
Dicks Sporing Goods
Tampa, FL
06.2019 - 07.2021
- Displayed and organized products in store to help customers locate products easily.
- Maintained loss prevention standards by monitoring and observing customers on sales floor.
- Opened and closed cash registers by counting money, separating charge slips, balancing cash drawers and making deposits.
- Obtained accurate measurements of customers' arms, waist and chest to provide exact size in clothing.
- Operated cash register to complete cash, check and credit card transactions.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
Crew Member
Wendys Restaurant
Crystal River, FL
01.2018 - 05.2019
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
Education
Master of Science - Public Health
Florida State University
Tallahassee, FL05.2024
Bachelor of Science - Health Sciences
University of South Florida
Tampa, FL05.2022
High School Diploma -
Crystal River High School
Crystal River, FL05.2019
Associate of Arts - General Studies
College of Central Florida
Ocala, FL05.2019
Skills
- Discrepancy Resolution
- Financial Controls
- Resource Estimation
- Cashier's Checks
- Information Processing
- Night Deposit Transactions
- Signature Verification
- Cash Drawer Operations
- Customer Service
- Equipment Troubleshooting and Maintenance
- Merchandising and Display
- Company Promotion
- Engaging with Diverse Customers
- Lab Result Assessment
- Health Education
Timeline
Peak Time Teller
Midflorida Credit Union
04.2022 - 08.2022
Deli Clerk
Publix
08.2021 - 04.2022
Apparel Associate
Dicks Sporing Goods
06.2019 - 07.2021
Crew Member
Wendys Restaurant
01.2018 - 05.2019
Master of Science - Public Health
Florida State University
Bachelor of Science - Health Sciences
University of South Florida
High School Diploma -
Crystal River High School
Associate of Arts - General Studies
College of Central Florida
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