Adam Thompson
Las Vegas,NV
Summary
Service-oriented professional with extensive experience in hospitality and retail. Skilled in conflict resolution, time management, and point-of-sale operations, contributing to improved customer satisfaction and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
Guitar Center
Reno, Nevada
03.2025 - 07.2025
- Guided customers in selecting musical instruments and accessories.
- Resolved customer complaints professionally.
- Answered incoming calls to deliver information about store products and services
- Stocked shelves and organized inventory.
Bar Supervisor
Ceol Irish Pub
Reno, Nevada
06.2016 - 07.2025
- Supervised bar staff.
- Engaged with customers to deliver exceptional service and foster strong relationships.
- Trained new bartenders.
- Prepared cocktails, served wine, draft and bottled beer.
- Monitored inventory levels and restocked supplies.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Balanced tills, handled cash, processed credit card payment batches.
- Performed opening and closing procedures each day.
- Developed good working relationships with fellow employees.
Host
Morrisons
Mammoth Lakes, California
02.2018 - 10.2018
- Managed reservations and waitlists.
- Coordinated with kitchen staff.
- Monitored guest satisfaction through walk-throughs and communicated specific needs to serving and bussing staff.
- Facilitated communication by managing incoming calls effectively.
- Processed payments from customers using a POS system.
Education
GED -
Douglas County High School
Gardnerville, NV10-2011
Skills
- Customer engagement
- Point-of-sale operations
- Cash handling
- Product knowledge
- Beverage preparation
- Inventory management
- Sanitation practices
- Hospitality service expertise
- Bar management
- Time management
- Conflict resolution
- Service-oriented mindset
Certification
- Southern Nevada Food Handler Safety Training Card
- Alchohol Awareness Card
Timeline
Sales Associate
Guitar Center
03.2025 - 07.2025
Host
Morrisons
02.2018 - 10.2018
Bar Supervisor
Ceol Irish Pub
06.2016 - 07.2025
GED -
Douglas County High School