Adam Von Sagun
Daytona Beach,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Technician
GermFree
11.2025 - Current
- Utilized statistical process control tools to monitor and analyze production quality data.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Developed and maintained quality documentation, including inspection reports and procedure manuals.
- Led root cause analysis sessions to identify and resolve recurring defects in manufacturing processes.
- Maintained quality documentation and records for conformance with relevant standards.
Security Supervisor
Allied Universal Security Services
08.2024 - 05.2025
- Supervised property entrances and exits and monitored employee safety.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Recommended equipment and services to improve facility and network security.
- Conducted regular security patrols to identify and mitigate potential threats.
Criminal Trial Clerk
Orange County Clerk of Courts
05.2023 - 05.2024
- Drafted official documentation reflecting judicial verdicts.
- Enhanced client relations by addressing inquiries promptly.
- Executed document scanning tasks seamlessly.
- Entered data into computer systems accurately and efficiently.
- Supported office clerical functions using word processing and other software, email and office machines.
- Maintained and updated filing, inventory and database systems, manually or using computer.
Control Tower Agent Supervisor and Dispatcher
Care Access
10.2022 - 05.2023
- Monitored and regulated temperature on sensitive equipment for clinical research purposes.
- Coordinating with researchers, clinicians, doctors to make certain all samples were within range following protocol
- Completed research to thoroughly understand client requirements.
- Provided customer service to clients through phone and email communication.
- Analyzed performance data to identify areas for improvement and growth.
Lead COVID-19 Decontamination Technician
Battelle
01.2020 - 12.2021
- Collaborated with CDC to ensure effective decontamination of COVID-19 PPE from nationwide facilities.
- Implemented decontamination procedures with the CDC
- Verified cleanliness of PPE and facilitated their safe return to designated hospitals.
- Coordinated preparation and delivery processes for units.
- Assisted with the setup and operation of decontamination equipment.
- Verified that all materials had been properly labeled prior to processing them through the decontamination system.
- Performed daily maintenance on decontamination machines.
Lead Data Monitor
Tetra Tech
06.2017 - 01.2020
- Analyzed datasets to identify properties damaged by natural disasters in partnership with FEMA.
- Leveraged the capabilities of SQL, GISArc and Excel in surveillance tasks.
- Managed the daily operations of monitors and ensured proper functioning.
- Maintained database and regular logs of daily monitoring activities.
- Updated and maintained databases with current information.
Lead DSI Pharmacy Technician
Brand Institute
12.2014 - 12.2017
- Developed strategic marketing names for upcoming pharmaceutical drugs.
- Streamlined the presentation of information by combining precise data input with effective visuals.
- Ensured precise recording of details.
Education
Music Education -
Louisiana Tech University
Cyber Security -
Valencia College
Skills
- Creative Problem Solving
- Analytical Problem Solving
- Detail-Oriented Organization
- Team Supervision
- Effective Team Collaboration
- Proficient Typist at 60-70 WPM
- Excel Proficiency
- Proficient in PowerPoint
- Proficient in Microsoft Office
- Security protocols
Certification
Registered Pharmacy Technician
EKG Technician
NAA CALP Certified
BLS Certified
References
- Nathan Stanaway, (864) 567-3205
- Mark Rubinas, (773) 490-0777
- Russ Andersen, (712) 281-4710
- Tremayn Christopher, (786) 757-8200
Timeline
Quality Technician
GermFree
11.2025 - Current
Security Supervisor
Allied Universal Security Services
08.2024 - 05.2025
Criminal Trial Clerk
Orange County Clerk of Courts
05.2023 - 05.2024
Control Tower Agent Supervisor and Dispatcher
Care Access
10.2022 - 05.2023
Lead COVID-19 Decontamination Technician
Battelle
01.2020 - 12.2021
Lead Data Monitor
Tetra Tech
06.2017 - 01.2020
Lead DSI Pharmacy Technician
Brand Institute
12.2014 - 12.2017
Cyber Security -
Valencia College
Music Education -
Louisiana Tech University