Adam Wammock
Pleasant Garden,NC
Overview
4
4
years of professional experience
Work History
Deli Clerk
Publix Grocery Store
Greensboro, NC
12.2023 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
Customer Service Staff Member
Publix Grocery Store
Greensboro, NC
07.2020 - 12.2023
- Managed high call volume while maintaining a professional demeanor, ensuring timely assistance for all customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Trained new hires on company procedures and best practices for handling customer inquiries efficiently and effectively.
- Developed rapport with customers through friendly communication, building trust in the brand and promoting loyalty.
- Ensured strict adherence to organizational policies regarding privacy, security, and overall customer safety during all interactions.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Collaborated with team members to improve overall service quality through shared knowledge and expertise.
- Conducted regular self-assessment of performance to identify areas for improvement and implement necessary changes.
Education
Homeschool
Pleasant Garden, NC05.2022
Skills
- Customer Service
- Cleanliness and sanitation
- Honesty and Integrity
- Strong Work Ethic
- Food safety knowledge
- Food Preparation
- Equipment safety
- Organizational abilities
- Hospitality service expertise
- Flexible Schedule
- Work Area Maintenance
- Equipment use
- Heavy Lifting
- Proper food handling
- Cash handling proficiency
- POS System Operation
- Product Stocking and Rotation
- Inventory Rotation
- Inventory checks
- Inventory Control
Timeline
Deli Clerk
Publix Grocery Store
12.2023 - Current
Customer Service Staff Member
Publix Grocery Store
07.2020 - 12.2023
Homeschool