
Highly skilled repair technician with 8 years of experience. Detail oriented, motivated to produce quality results. Excellent problem solving skills. Vast experience with providing repairs, maintenance, troubleshooting, data recovery, and even customization with a wide array of customer device types. Willing to assist other technicians with repair difficulties. Always ready to laugh.
•Perform diagnostics and repairs on a wide variety of electronics.
• Work directly with OEMs including Samsung, Google, and Dell, performing In-Warranty services for their customer equipment.
•Manage inventory and monitor/minimize Shrink.
•Provide customer service, and advise customers on repairs.
•Ordering and maintaining story supplies, tools, and other equipment.
•Direct employee tasks and assist other technicians with repairs.
Practical Diagnostics/Computer Assisted Diagnostics
Soldering
Disassembly/Assembly of delicate equipment
Small team management
Customer care
Matt Falkenberry, Manager
+1 (765) 635-6043