Shafi Hussien
DORAVILLE,GA
Summary
Dynamic Senior Technician with extensive experience at Liberty Garage Door Services, excelling in system installation and preventative maintenance. Proven ability to diagnose complex issues and enhance customer satisfaction through effective problem-solving and strong communication skills. Committed to safety and quality, consistently delivering exceptional service in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Senior Commercial Technician
Liberty Garage Door Services
02.2021 - Current
- Operated and maintained garage door systems, ensuring optimal performance and safety standards.
- Diagnosed mechanical issues in garage doors, providing efficient repair solutions for customer satisfaction.
- Collaborated with team members to install new garage door systems, enhancing overall workflow efficiency.
- Conducted routine maintenance checks on equipment, identifying potential issues before they escalated.
Senior Residential Technician
DH Pace
02.2018 - 01.2021
- Installed, repaired, and maintained residential systems to ensure optimal functionality.
- Diagnosed technical issues using specialized tools and equipment for efficient resolutions.
- Collaborated with team members to enhance service delivery and customer satisfaction.
- Trained junior technicians on best practices and safety protocols in residential service tasks.
Education
High School Diploma -
Northern Virginia Community College
Annandale, VASkills
- Electrical systems
- System installation
- Diagnostic testing
- Preventative maintenance
- Commercial appliances
- Building automation
- Customer service
- Problem-solving
- Mechanical tools
- Attention to detail
- Maintenance and repairs
- Multitasking and organization
- Job site cleanup
- Works Well Under Pressure
- Loading and unloading
- Critical thinking
- Installation and repair
- Verbal and written communication
- Power Tools and Equipment
- Customer interaction
- Heavy lifting
- Relationship building
- Mechanical Knowledge
- Assembly and production
- Repair services
- Software installation
- Electrical repair
- Deadline oriented
- File and record maintenance
- Work Planning and Prioritization
- System troubleshooting
- Equipment operation
- Health and safety regulations
- Hardware installation
- System upgrades
- Blueprint reading
- Safety Equipment
- Workload management
- Quality control
- Product Inspections
- Preventive Maintenance
- Issue resolution
- Team Training
- Customer rapport
- Project management
- OSHA compliance
- Extensive organizational skills
- Troubleshooting
- Data analysis
- Equipment Repair
- User support
- Residential construction
- Performance improvement
- Commercial construction experience
- Instrument Calibration
- Production scheduling
- Schematic reading
- Manufacturing processes
- Equipment calibration
- Operation Monitoring
- Construction management
- Inventory oversight
- User training
- System diagnostics
- Mechanical aptitude
- Cost control
- Routine Inspections
- Production Assistance
- Component replacement
- Tech-Savvy
- Network administration
- Complex Repairs
- Computer-assisted diagnostics
- Project Support
- Tool retrieval
- Minor Carpentry
- Drywalling
- Project estimation and bidding
Timeline
Senior Commercial Technician
Liberty Garage Door Services
02.2021 - Current
Senior Residential Technician
DH Pace
02.2018 - 01.2021
High School Diploma -
Northern Virginia Community College