Adam Wolfe
Lancaster,OH
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
1
1
year of professional experience
Work History
Dishwasher
Max And Erma's Restaurant
09.2023 - Current
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Restaurant Hostess
Max And Erma's Restaurant
01.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Checked in with servers to confirm preparedness before seating customers.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Education
No Degree - College Prep
Lancaster High School
Lancaster, OH05.2026
Skills
- Strong Work Ethic
- Cleaning and sanitizing
- Punctuality
- Efficient cleaning
- Stress Tolerance
- Waste disposal
- Interactive communication skills
- Greeting guests
- Strong multitasking
- Reservation coordination
Timeline
Dishwasher
Max And Erma's Restaurant
09.2023 - Current
Restaurant Hostess
Max And Erma's Restaurant
01.2023 - Current
No Degree - College Prep
Lancaster High School
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