Adam Worden
Eugene,USA
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Manager
MOD Pizza
10.2024 - Current
- Managed budget implementations, employee reviews, training, and schedules.
- Managed a diverse team, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Implement operational strategies and effectively built customer and employee loyalty.
- Implement robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
MWD Field Engineer
KLX Energy Services LLC
02.2022 - 10.2024
- Collaborate with Directional Driller to achieve customer satisfaction and accurate well completion
- Proficient in Microsoft Word and Excel, enhancing reporting and data analysis efficiency
- Utilize directional software like Keydrill, XXT, and Digidrill for precise well planning
- Analyze real-time drilling data to optimize wellbore trajectory, collaborating with directional drillers to ensure precision and efficiency in well completion
- Lead MWD operations, managing inventory and personnel to deliver projects on time and within specifications, consistently meeting client objectives
- Rapidly progressed from novice to Lead Field Engineer within first year, demonstrating exceptional learning capacity and dedication to mastering MWD techniques
- Continuously updated personal knowledge about industry best practices and emerging technologies, ensuring optimal performance in the field.
- Resolved operational issues promptly, minimizing disruptions to project timelines while maintaining high-quality results.
- Evaluated tool performance post-job, identifying areas for improvement and implementing necessary modifications.
- Maintained strong relationships with clients through effective communication and reliable service delivery in the field.
Kitchen Manager
Pappasito's Cantina
12.2019 - 02.2022
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
- Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
- Implemented customer feedback system to gather insights and improve dining experience.
- Fostered culture of continuous improvement, encouraging staff to contribute ideas for operational enhancements.
Education
Bachelor of Arts - Business, Marketing
Texas A&M
San Antonio, TX12.2019
Skills
- Adaptability
- Leadership and team building
- Efficient multi-tasker
- Problem resolution
- Time management
- Operations management
- Customer relations
- Team player
- Staff training and development
- Verbal and written communication
- Customer retention
Certification
- ServSafe: Food Protection Manager Certification
- OLCC License
Timeline
General Manager
MOD Pizza
10.2024 - Current
MWD Field Engineer
KLX Energy Services LLC
02.2022 - 10.2024
Kitchen Manager
Pappasito's Cantina
12.2019 - 02.2022
Bachelor of Arts - Business, Marketing
Texas A&M
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