Adam Young
ALTAMONTE SPRINGS,FL
Summary
Driven and hardworking hospitality professional with a proven track record and expertise in food preparation, food science and safe food handling. Looking to transition into the Culinary Arts field of Education.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Transportation Driver
Uber
Orlando, FL
07.2021 - Current
- Effectively communicated with passengers while ensuring their safe transportation to and from various destinations.
- Maintained vehicle maintenance and cleanliness while delivering exceptional customer service.
- Developed lasting relationships with returning customers, resulting in a consistent 5-star rating.
Assistant Manager
Westgate Resorts, Draft’s Sports Bar
Orlando, FL
11.2020 - 07.2021
- Delivered optimal customer satisfaction by ensuring fast and quality service.
- Implemented successful cost control measures.
- Effectively led and managed teams with strong communication skills.
Service Manager
Rodizio Grill
Orlando, FL
07.2015 - 04.2020
- Controlled labor and operations expenses by effectively scheduling, budgeting, and making purchasing decisions.
- Optimized employee productivity through the introduction of improved training techniques and fostering a culture of accountability.
- Managed customer communications and organized private bookings.
General Manager
Bamboo Grill & Pub
Lafayette, LA
01.2012 - 12.2013
- Successfully executed responsibilities involving budget implementation, guest review management, training coordination and scheduling along with contract negotiations.
- Utilized proactive approach in overseeing inventory, resulting in improved profitability through accurate stock management.
- Guaranteed each guest received exceptional service, promoting a positive atmosphere.
Education
Bachelor of Science in Management (B.S.M.) -
University of Phoenix
Phoenix, AZSkills
- Food Service Background
- Food Safety Knowledge
- Relationship Building
- Sanitation Guidelines
- Kitchen Equipment Operation
- Safe Driving Practices
- Hazardous Materials Handling
- Time Management
Certification
- Certified Food Handler
- National CPR / First Aid
- National Restaurant Association
Timeline
Transportation Driver
Uber
07.2021 - Current
Assistant Manager
Westgate Resorts, Draft’s Sports Bar
11.2020 - 07.2021
Service Manager
Rodizio Grill
07.2015 - 04.2020
General Manager
Bamboo Grill & Pub
01.2012 - 12.2013
Bachelor of Science in Management (B.S.M.) -
University of Phoenix