Adam Zlourhi
Lake Butler,FL
Summary
Results-driven Fulfillment Team Lead with expertise in team leadership, compliance enforcement, and order tracking. Committed to enhancing operational efficiency and customer satisfaction through effective communication and mentorship.
Overview
2
2
years of professional experience
Work History
Fulfillment Team Lead
Lowes Home Improvment
Gainesville, Florida
04.2025 - 08.2026
- Supervised daily fulfillment operations to ensure smooth workflow and efficiency.
- Coordinated inventory management to ensure accurate stock levels and organized storage.
- Trained and mentored new team members on best practices and safety protocols.
- Communicated with other departments to swiftly resolve fulfillment issues.
- Ensured compliance with company policies and safety regulations throughout operations.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Tracked outgoing orders, updating customers with timely shipping status.
- Distributed supplies, materials, and products to team members according to requisition information to support operational efficiency.
- Operated forklift and pallet jack to transport heavy loads.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Read orders to verify attributes and quantities of merchandise.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
Sales Manager
Caliber Smart
Kansas City, Missouri
02.2024 - 02.2025
- Developed sales strategies that increased customer engagement and satisfaction.
- Improved sales volume by providing tailored support to new and inactive customers.
- Built strong customer relationships, resulting in enhanced loyalty and repeat business.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Trained new team members on product knowledge and effective sales techniques.
- Conducted sales consultations, educating clients on products and services.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Maintained accurate records of all transactions between customers and company representatives.
Education
High School Diploma -
Union County High School
Lake Butler, FL05-2025
Skills
- inventory management
- order tracking
- Shipping logistics
- forklift operation
- regulatory compliance
- team leadership
- customer relationship management
Timeline
Fulfillment Team Lead
Lowes Home Improvment
04.2025 - 08.2026
Sales Manager
Caliber Smart
02.2024 - 02.2025
High School Diploma -
Union County High School