Adam Zofcin
Cheyenne,WY
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Astute Chemo-Technician with proven ability to analyze, diagnose and resolve computer user support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. One of the hardest working and driven individuals that puts an emphasis on getting the job done, correctly and safely.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Cheyenne VA Medical Center
10.2022 - Current
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Reduced medication errors through thorough analysis of data trends and identification of areas for improvement.
- Enhanced patient safety by implementing innovative pharmacy informatics solutions and streamlining medication management processes.
- Troubleshot technical issues related to pharmacy informatics systems, providing timely resolution and minimizing disruptions to daily operations.
- Mentored junior staff and team members on pharmacy informatics best practices, fostering a culture of continuous learning and professional development.
- Used advanced health informatics knowledge and judgment to promote colleague involvement in planning, decision-making and evaluating outcomes.
- Maintained office PCs, networks and mobile devices.
- Monitored systems in operation and quickly troubleshot errors.
- Works with Chemotherapy products on a daily bases and maintains a clean, efficient, and safe work environment.
Pharmacy Technician
Cheyenne Regional Medical Center - West Campus
02.2020 - 10.2022
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Entered and processed patients' prescriptions into internal system.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Identified issues, analyzed information and provided solutions to problems.
- Worked flexible hours across night, weekend and holiday shifts.
- Diagnosed and troubleshot hardware, software and network issues.
- Researched and identified solutions to technical problems.
- Configured hardware, devices, and software to set up work stations for employees.
EVS Technician
Cheyenne Regional Medical Center - West Campus
04.2019 - 02.2020
- Enhanced patient satisfaction by ensuring a clean and safe environment in all hospital areas.
- Reduced the risk of infection by properly disposing of hazardous materials and maintaining strict hygiene protocols.
- Assisted nursing staff with patient care tasks, improving overall efficiency and quality of care.
- Supported hospital operations through timely completion of cleaning assignments, contributing to a well-maintained facility.
- Streamlined workflow processes for increased productivity by implementing efficient cleaning techniques and procedures.
- Improved sanitation practices by regularly inspecting and evaluating the cleanliness of the facility.
Bulk Order Filler
Sierra Trading Post
06.2018 - 04.2019
- Improved order accuracy by meticulously checking and confirming bulk orders before processing.
- Streamlined the order filling process for increased efficiency and faster turnaround times.
- Reduced errors in shipments with careful attention to detail and thorough documentation of orders filled.
- Enhanced customer satisfaction by ensuring timely delivery of accurately filled bulk orders.
- Utilized warehouse management systems for accurate tracking and reporting on order statuses and inventory levels.
- Collaborated with warehouse team members for effective communication and coordination during high-volume periods.
Manager
Wyomovies
06.2016 - 05.2018
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
- Enforced theater policies to maintain enjoyable viewing experience for all customers.
- Liaised with management regarding any necessary improvements or changes needed within the theater, helping to maintain a consistently high level of service and guest satisfaction.
- Enhanced customer experience by providing timely and efficient service during movie screenings.
Education
Un-Finished - General Studies
Laramie County Community College
06.2019
High School Diploma -
Cheyenne Central High School
Cheyenne, WY05.2018
Skills
- Network Troubleshooting
- System Maintenance
- Software Upgrades
- On-Call Troubleshooting of Computer Systems
- Supply Restocking
- Medication Dispensing
- Drug Safety
- Insurance Billing
- Drug Inventory Control
- Team Collaboration
Certification
- CPhT - Certified Pharmacy Technician
- Omnitech (Omnicell Pharmacy Tech on-call)
Timeline
Pharmacy Technician
Cheyenne VA Medical Center
10.2022 - Current
Pharmacy Technician
Cheyenne Regional Medical Center - West Campus
02.2020 - 10.2022
EVS Technician
Cheyenne Regional Medical Center - West Campus
04.2019 - 02.2020
Bulk Order Filler
Sierra Trading Post
06.2018 - 04.2019
Manager
Wyomovies
06.2016 - 05.2018
Un-Finished - General Studies
Laramie County Community College
High School Diploma -
Cheyenne Central High School
- CPhT - Certified Pharmacy Technician
- Omnitech (Omnicell Pharmacy Tech on-call)
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