Adam A. Alsaiyad
Chesterfield,MI
Summary
Highly skilled automotive technician with 10 years of experience specializing in advanced diagnostics and repairs, including NVH, ADAS, and Electric/Hybrid vehicle systems. Committed to delivering precise, first-time-right repairs while consistently operational efficiency and customer satisfaction. Known for a methodical approach to problem-solving and a strong ability to lead and mentor within the team environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Automotive Technician
Crest Ford Of Center Line
06.2014 - Current
- Perform 15-30 complex vehicle repairs weekly specializing in diagnosing and resolving customer complaints
- Expertise in NVH diagnostics, Body Electrical Systems, A.D.A.S. Technologies, and Hybrid/Electric vehicle systems, delivering high-quality, efficient repairs
- Assist lube technicians with recalls and provide technical guidance to ensure accurate and timely solutions
- Collaborate with management on shop operations, advising on equipment needs, performing minor shop equipment repairs, and streamlining processes to improve productivity
- Led the implementation of Electric Vehicle diagnostics and repair procedures, elevating the shops capabilities in handling EV-related repairs and diagnostics
- Developed a reputation for resolving challenging vehicle issues through a methodical, analytical approach, contributing to consistently high customer satisfaction
- Played a key role in maintaining the dealership Fixed Right score of 91% for the past decade, ensuring ongoing quality and reliability in repairs
Education
High School Diploma -
Warren Woods Tower High School
Warren, MI06-2015
Skills
- Advanced automotive diagnostics and repair
- NVH, ADAS, and Electric/Hybrid vehicle systems
- Proficient in Ford FDRS, IDS, and VCMM
- DealerTrack (DMS) system
- Equipment maintenance and repair
- Leadership and team mentoring
- Strong communication and customer service skills
- Analytical problem-solving and troubleshooting
Certification
- State of Michigan Mechanic License
- Ford STST Certified (Categories 32, 33, 34, 35, 38, 39, 43, 44)
- Chassis Master Technician (5 years)
Timeline
Automotive Technician
Crest Ford Of Center Line
06.2014 - Current
High School Diploma -
Warren Woods Tower High School
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