I am a quick learner I like to work as efficiently as possible in any scenery. I am very excited to work I love interacting with people and being able to communicate well with others.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Produce Associate
Publix Grocery Store
Jupiter, FL
06.2024 - Current
Stocked fruits and vegetables and removed old or poor quality products.
Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
Pleasantly greeted customers and provided prompt and courteous service.
Assisted in reducing waste by implementing proper rotation techniques for perishable items.
Collaborated with fellow associates to maintain adequate stock levels during peak shopping hours, minimizing customer wait times.
Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
Improved store safety by quickly addressing spills, broken containers, or other hazards in the produce section.
Participated in ongoing training sessions to stay current on industry trends, best practices for handling fresh produce, and latest company initiatives.
Medical Receptionist
HCA Florida Memorial Hospital
Jacksonville, FL
10.2023 - 05.2024
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Adhered to strict HIPAA guidelines to protect patient privacy.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Managed multi-line phone system and pleasantly greeted patients.
Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Maintained current and accurate medical records for patients.
Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Streamlined appointment scheduling for improved patient flow and reduced wait times.
Supported office staff and operational requirements with administrative tasks.
Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Teacher Assistant
A+ Kids Academy
West Palm Beach, FL
06.2023 - 10.2023
Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
Responded to student needs and questions promptly.
Supported classroom activities, tutoring, and reviewing work.
Adhered to classroom protocols to keep areas clean, neat, and organized.
Assisted teachers with supervision and care of group of Number children.
Maintained safety and security by overseeing students in recess environments.
Supported student learning objectives through personalized and small group assistance.
Distributed learning materials such as worksheets, textbooks, and supplemental activities.
Cultivated core values such as kindness, respect, compassion and integrity within students.
Aftercare Counselor
Jerry Thomas Elementary
Jupiter, FL
09.2022 - 05.2023
I help the children with homework we do fun activity's, have quite time, we all play together, I tend to them quickly if any situation has happened no matter what the situation is, we do snack times and it's always smiles all around
Encouraged open communication between staff members so they could provide consistent support to all students.
Maximized student engagement with hands-on projects designed to reinforce key concepts learned in class.
Provided homework assistance to ensure students comprehended material and completed assignments on time.
Established strong relationships with students by actively listening to their needs and adapting approaches accordingly.
Provided first aid care as needed while adhering to proper safety protocols.
Implemented engaging after-school activities that fostered creativity, teamwork, and critical thinking skills.
Developed clear expectations for behavior during aftercare hours while promoting positive reinforcement strategies when appropriate.
Monitored student progress and provided constructive feedback to promote academic growth and personal development.
Hostess/Food Runner
BRASS RING PUB
Jupiter, FL
01.2021 - 11.2021
Answered customer questions about hours, seating, and menu information.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Phone Girl/Cashier
Sal's Express
Jupiter, FL
06.2020 - 01.2021
I answer the phone and take the orders for the customers, I also cash the customers out and give them their food in a polite and good manner.
Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
Contributed to a positive work environment through effective teamwork, cooperation, and open communication with colleagues.
Collaborated closely with kitchen staff to communicate special orders or dietary restrictions for better service quality.
Implemented new strategies for organizing orders, reducing errors and increasing overall efficiency.
Handled high call volumes calmly and professionally, maintaining composure under pressure.
Utilized exceptional multitasking skills to manage multiple phone lines while accurately inputting orders into the system.
Addressed customer complaints with empathy, resolving issues promptly to ensure customer loyalty.
Shampoo Assistant
Admirals Cove
Jupiter, FL
03.2020 - 06.2020
I shampooed people's hair and got them ready for the stylists
I helped out if any nail or hair tech's needed help.
Prepared salon clients for specialized scalp treatments and conditioning.
Demonstrated knowledge of various hair types and recommended appropriate products accordingly.
Contributed to health and safety of customers and staff by closely following health department regulations for sanitation and disinfection.
Assisted stylists in preparing clients for various treatments, ensuring a smooth workflow.
Provided exceptional customer service by greeting clients warmly and addressing inquiries promptly.
Maintained a clean and organized work area, contributing to a positive salon environment.
Maintained professional and friendly demeanor to greet clients for customer satisfaction.
Assisted in maintaining salon's schedule.
Offered customers relaxing head massages during shampoo treatment.
Appropriately washed chemically restructured hair to avoid damage and improve texture.